Biotech AI Solutions Consultant: R&D, Onsite NY

Benchling; Boston (MA); Hybrid; USD 119,000 - 175,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Benchling is seeking a field-facing Solutions Consultant based near Tarrytown, NY to conduct regular customer onsite visits and partner with account executives and leadership to shape account and deal strategies. You will manage discoveries to uncover customer needs, craft solutions using Benchling capabilities, and present them persuasively while addressing questions and competitive alternatives.

We work in a flexible hybrid model; travel to customer sites 25–30% is expected, and the role

Qualifications

• PhD in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field, with a minimum of 4 years of work experience, ideally customer facing.
• Experience with scientific/informatics software such as LIMS, ELN, or others preferred.
• Demonstrated capacity to model scientific data and craft solutions based on product knowledge and industry best practices.

Responsibilities

• Partner with account executives and leadership to create account and deal strategies.
• Manage discoveries to uncover customer needs and requirements related to decision criteria and business issues.
• Craft solutions based on Benchling capabilities and industry best practices; map data models to the customer's science.

Skills

Customer facing

Pre-sales demonstrations

Solution crafting

Travel readiness

Stakeholder management

Education

PhD in Biology or related Life Science field

Tools

LIMS

ELN

Job description

Benchling is seeking a field-facing Solutions Consultant based near Tarrytown, NY to conduct regular customer onsite visits and partner with account executives and leadership to shape account and deal strategies. You will manage discoveries to uncover customer needs, craft solutions using Benchling capabilities, and present them persuasively while addressing questions and competitive alternatives.

We work in a flexible hybrid model; travel to customer sites 25–30% is expected, and the role