Biometric Enrollment Specialist (On-Call)

Amentum; San Diego (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

401k retirement plan

Employee Assistance Program (EAP)

Sick leave accrual

Job summary

Amentum is seeking a Customer Service (Biometric Enrollment) Specialist to support USCIS Application Support Center operations in San Diego. You will greet applicants, guide them through biometrics appointments, and ensure a respectful, efficient process for individuals pursuing legal immigration to the United States.

Your role includes biometric capture and identity verification coordination, handling non-public information with care, and collaborating with site staff to maintain smooth

Qualifications

• Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
• A High School Diploma or equivalent.
• Must be able to speak and write in English.
• Ability to stand upright on one’s feet for scheduled shift duration, excluding meals and breaks.
• Ability to hold and grasp applicant’s hands to obtain quality fingerprints.
• Ability to work in a high paced environment with the public.
• Ability to type and use basic computer skills.
• Successful completion of the biometrics training and become certified within sixty days.

Responsibilities

• Complete biometrics registration for applicants seeking legal immigration to the United States.
• Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
• Provide front-line customer service as representatives of Amentum and on behalf of the United States Government.

Skills

Foreign language

Education

High School Diploma or equivalent

Job description

Amentum is seeking a Customer Service (Biometric Enrollment) Specialist to support USCIS Application Support Center operations in San Diego. You will greet applicants, guide them through biometrics appointments, and ensure a respectful, efficient process for individuals pursuing legal immigration to the United States.

Your role includes biometric capture and identity verification coordination, handling non-public information with care, and collaborating with site staff to maintain smooth