Biomedical Application Consultant (Image-Guided Surgery)

Minority Professional Network, Inc.; Chicago (IL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Long-term disability

STD

401k matching

Job summary

Brainlab, Inc. in Chicago seeks a field-based Clinical Engineer to perform on-site evaluations of Image Guided Surgery products, lead installations, and train physicians and OR staff.

You will collaborate with engineering on improvements and grow revenue through service contracts and upgrades, while traveling extensively to customer sites. The role requires a Biomedical Engineering background, 1–3 years in healthcare tech support, strong problem-solving skills, and proficiency with Microsoft

Qualifications

• BS in Biomedical Engineering or related field or equivalent experience.
• 1–3 years in a technical healthcare support role preferred.
• 1–2 years customer service experience preferred.
• Knowledge of surgical procedures, anatomy and medical terminology preferred.
• Proficient in Microsoft Office applications.
• Self-motivated with ability to make independent decisions.

Responsibilities

• Conduct on-site clinical evaluations to demonstrate product use and increase usage.
• Provide on-site consulting to physicians and OR staff to maximize surgery efficiency.
• Lead installations and establish product functionality at customer sites.
• Educate/train staff on surgery products and services.
• Collaborate with engineering to suggest product improvements.
• Maintain customer relationships and pursue service contracts and upgrades.

Skills

Customer service

Independent decision making

Problem solving

Clinical engineering

Education

Biomedical engineering

Tools

Microsoft Office

Job description

Brainlab, Inc. in Chicago seeks a field-based Clinical Engineer to perform on-site evaluations of Image Guided Surgery products, lead installations, and train physicians and OR staff.

You will collaborate with engineering on improvements and grow revenue through service contracts and upgrades, while traveling extensively to customer sites. The role requires a Biomedical Engineering background, 1–3 years in healthcare tech support, strong problem-solving skills, and proficiency with Microsoft