Biology Dept Office Coordinator | Front Desk & Admin Lead

Boston University; Boston (MA); On-site; USD 61,978,224 - 67,337,088; Full time

Job summary

Boston University’s College of Arts & Sciences, Biology, is seeking an Office Coordinator to support a busy department. Based in Boston, you will manage front desk operations, respond to inquiries by phone, email, and website submissions, and coordinate essential administrative tasks for teaching and research activities.

You will supervise Work‑Study students, maintain departmental databases, assist with events and room reservations, and ensure timely, professional communication with students,

Qualifications

• Associate’s degree required. 1–3 years of relevant work experience.
• Good interpersonal, written, and oral communication skills.
• Ability to function independently, prioritize work with tact and discretion, and follow up until issues are resolved and tasks are completed across broad, varying activities.
• Cover letter required for consideration.

Responsibilities

• Handle inquiries, including phone calls, emails, and web submissions to the Biology Department main office according to department priorities and protocol.
• Provide administrative support for Biology's large teaching and research operations, especially its undergraduate program. Assist visitors with inquiries and directly address or direct them to appropriate staff or central units.
• Order supplies, sort mail, schedule room reservations, and conduct initial student screenings during advising.
• Assist with departmental events and deliveries, and maintain departmental databases.
• Supervise Work‑Study students, ensuring operational procedures and basic etiquette are followed and accurate information is disseminated to stakeholders.
• Act as the primary contact point for all visitors, incoming phone calls, emails, website submissions, students, and faculty at the Biology Department main office.
• Filter and disseminate materials and information in a timely and professional manner.
• Prepare and maintain department information lists for interdepartmental use and ensure smooth operation of the front desk.

Skills

Interpersonal skills

Written communication

Verbal communication

Time management

Education

Associate’s degree

Job description

Boston University’s College of Arts & Sciences, Biology, is seeking an Office Coordinator to support a busy department. Based in Boston, you will manage front desk operations, respond to inquiries by phone, email, and website submissions, and coordinate essential administrative tasks for teaching and research activities.

You will supervise Work‑Study students, maintain departmental databases, assist with events and room reservations, and ensure timely, professional communication with students,