PROGRAM COORDINATOR, College of Arts & Sciences, Student Life

Boston University; Boston (MA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Tuition remission

Retirement savings

Paid time off

Job summary

A prominent educational institution in Boston seeks a Program Coordinator to assist students and manage a team. The role requires an associate degree, strong customer service skills, and proficiency in office applications. Responsibilities include responding to inquiries and maintaining student records. The position offers a range of benefits, aiming to foster a diverse workforce.

Qualifications

• Associates degree required, bachelor’s degree and at least one year of related experience preferred.
• Demonstrated knowledge and skills in outstanding customer service.
• Ability to handle confidential information with discretion.

Responsibilities

• Assist students, alumni, parents, faculty, and staff with inquiries.
• Oversee a team of student employees.
• Maintain students' electronic and paper records with confidentiality.

Skills

Outstanding customer service

Interpersonal skills

Strong problem-solving skills

Excellent communication skills

Attention to detail

Effective time management

Computer proficiency

Education

Associates degree

Bachelor's degree preferred

Tools

Microsoft Office

Zoom

Handshake

Blackboard

Google Workspace

Job description

Overview

PROGRAM COORDINATOR, College of Arts & Sciences, Student Life at Boston University. Join to apply for the Program Coordinator role at Boston University.

Job Details

• Location: Boston, MA, United States
• Tracking Code: 25500080590808
• Posted Date: 8/12/2025
• Salary Range: $95,000.00-$110,000.00
• Position Type: Full-Time/Regular

About the Department

Established in 1873, Arts and Sciences is Boston University's largest and most academically diverse unit, encompassing over 8,400 undergraduates, 2,000 graduate students, 800 faculty members, and 300 staff across 50 departments, programs, centers, and institutes. Our faculty are award-winning researchers, innovative teachers, and dedicated mentors committed to exploring the complexities of our present and past, uncovering new perspectives, and crafting creative solutions to real-world problems. Our staff are dynamic, mission-driven professionals who foster community, inclusion, and belonging to advance every aspect of the college enterprise. Our community thrives on collaboration, bold ideas, and interdisciplinary exploration. Join us in supporting the pursuit of knowledge that changes the world and provides boundless opportunities to inspire the next generation of leaders. We offer generous benefits, including health, dental, and life insurance, tuition remission, retirement savings, paid time off, and holiday leave.

Responsibilities

• Assist students, alumni, parents, faculty, and staff who contact or visit the office by responding to inquiries, scheduling appointments, directing visitors to resources in the office, and seeking assistance from advisors as needed.
• Assist in overseeing a team of student employees, including the hiring process.
• Maintain students' electronic and paper records with a high degree of confidentiality and maintains the resources and reference materials available in the office and online.
• Support advisors with professional school application related materials and processes.

Qualifications

• Associates degree required, bachelor’s degree and at least one year of related experience preferred.
• Demonstrated knowledge and skills in outstanding customer service and interpersonal skills to interact with students, alumni, staff, faculty, prospective families, and any guests.
• Ability to handle confidential information and maintain discretion.
• Strong problem-solving skills to analyze and resolve issues, and when necessary, to take initiative to answer questions and to follow up on concerns.
• Excellent communication and writing skills.
• Keen attention to detail.
• Effective time management and organizational skills to handle multiple tasks amidst frequent interruptions.
• Demonstrated computer proficiency and knowledge of Microsoft Office applications and Zoom (web conferencing), online scheduling and productivity systems (e.g. Handshake, Blackboard, Appointy, Canva), website maintenance (WordPress), and cloud-based software systems such as Google Workspace, and/or the ability to learn new technologies quickly and efficiently.

A Cover Letter Is Required For Consideration.

The Pre-Professional Advising Office is dedicated to helping to diversify the professional workforce. We also believe that cultural and social diversity of our faculty, staff and students is vitally important to the distinction and excellence of our research and academic programs. To that end, we are especially eager to welcome a colleague who supports our institutional commitment to ensuring BU is inclusive, equitable, diverse, and a place where all constituents can thrive.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 clickhereto apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page.