Billing Variance Lead for Oracle CC&B/CCS Migration

Accenture; Carmel (IN); On-site; USD 95,000 - 180,000; Full time

Job summary

Accenture is seeking a Billing Specialist with Oracle CC&B and CCS/C2M expertise to triage and analyze billing variances. The role requires deep SQL skills and experience with power BI dashboards, JIRA, and defect management.

You will lead daily triage cadences and collaborate across CCS, rate engine, MDM, and integration workstreams to resolve complex issues. The work involves analyzing variances, documenting root-causes, and presenting findings to leadership.

Qualifications

• 7+ years of hands-on experience with Oracle CC&B and/or Oracle Utilities CCS / C2M focusing on billing and rate engine logic.
• 5+ years SQL querying Oracle Utilities data models to resolve billing calculation issues.
• 3+ years in a billing triage, defect analysis, or test lead role on an Oracle Utilities implementation or upgrade.
• 2+ years with JIRA or equivalent defect tracking tools and Power BI or equivalent reporting tools.
• 1 year of AMI/interval data processing or NESB billing logic in an Oracle Utilities environment.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.

Responsibilities

• Lead Tier 1 and Tier 2 billing variance analysis across bill comparison outputs between CC&B and CCS/C2M, using the Bill Compare Tool and supporting datasets.
• Own and manage the daily triage cadence for billing variances — reviewing outputs, assigning root cause categories, prioritizing defects, and driving resolution.
• Create structured defect records with clear root cause, impacted scenarios, and remediation recommendations for development and configuration teams.
• Use SQL to investigate variance root cause at the data level, including rate engine execution differences, interval data discrepancies, NESB logic, and AMI/interval data handling.
• Analyze billing variance patterns across NESB, rate schedules, AMI reads, and special billing scenarios to identify systemic configuration or code issues.
• Present variance trend summaries, defect aging reports, and open risk items to program leadership on a regular cadence.
• Collaborate with functional and technical teams across CCS billing, rate engine, MDM, and integration workstreams to resolve complex variance scenarios.
• Maintain and refine triage process documentation, defect categorization standards, and variance reporting dashboards (Power BI / JIRA).

Skills

Oracle CC&B

CCS / C2M

SQL

Billing analysis

Defect management

Communication

Power BI

JIRA

Education

Bachelor's degree or equivalent

Tools

Bill Compare Tool

Job description

Accenture is seeking a Billing Specialist with Oracle CC&B and CCS/C2M expertise to triage and analyze billing variances. The role requires deep SQL skills and experience with power BI dashboards, JIRA, and defect management.

You will lead daily triage cadences and collaborate across CCS, rate engine, MDM, and integration workstreams to resolve complex issues. The work involves analyzing variances, documenting root-causes, and presenting findings to leadership.