Billing Team Lead: Data-Driven, Weekend Support

Wheels, Inc.; Alpharetta (GA); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Benefits package

Job summary

Wheels, Inc. in Alpharetta, GA is seeking a Team Lead, Technical Billing to coordinate daily tasks, supervise Billing Technicians, and ensure timely, accurate processing in a fast-paced environment.

You will mentor teammates and partner with the supervisor and IT during system testing and upgrades. This role also involves calculating and implementing complex client pricing changes, serving as the primary weekend billing lead to maintain continuity of operations, and acting as the subject matter

Qualifications

• Minimum of 3 years of experience in billing operations, invoicing, or financial transaction processing.
• Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred or equivalent combination of education and experience.
• Intermediate to Advanced skills in Microsoft Excel (Pivot tables and Lookups and Formulas).
• Demonstrated experience using SQL, Visual Basic, or MS Access is required.

Responsibilities

• Assist in monitoring day-to-day billing operations to ensure timely and accurate processing.
• Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation.
• Distribute and track tasks within the team to ensure deadlines and service levels are met.
• Support the creation of recurring analytical reports by gathering and preparing data.
• Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification.
• Work closely with the supervisor and IT during testing phases of system enhancements or upgrades.
• Help document system issues and user feedback for reporting to IT.
• Assist with onboarding and mentoring new team members to accelerate integration and performance.
• Encourage collaboration, accountability, and a solution-oriented mindset within the team.

Skills

Analytical skills

Organizational skills

Cross-functional communication

Education

Associate’s degree or Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Tools

Excel (Pivot tables, Lookups, Formulas)

SQL

Visual Basic

MS Access

Job description

Wheels, Inc. in Alpharetta, GA is seeking a Team Lead, Technical Billing to coordinate daily tasks, supervise Billing Technicians, and ensure timely, accurate processing in a fast-paced environment.

You will mentor teammates and partner with the supervisor and IT during system testing and upgrades. This role also involves calculating and implementing complex client pricing changes, serving as the primary weekend billing lead to maintain continuity of operations, and acting as the subject matter