Technical Billing Team Lead - Analytics & Weekend Support

Wheels, LLC; Alpharetta (GA); On-site; USD 47,000 - 66,000; Full time

Job summary

Wheels, LLC in Alpharetta, GA seeks a Team Lead, Technical Billing to coordinate daily tasks, support Billing Technicians, and ensure key deadlines are met. The role includes calculating complex client pricing changes and serving as primary weekend billing support lead.

You will be the SME for billing operations, audits, and client invoicing components, with opportunities to mentor new team members and collaborate with IT on system enhancements.

Qualifications

• Associate’s or Bachelor’s in Finance, Accounting, Business Admin or related field, or equivalent experience.
• Minimum of 3 years of experience in billing operations, invoicing, or financial transaction processing.
• Demonstrated experience providing peer support, task coordination, and informal leadership within a team.
• Intermediate to Advanced skills in Microsoft Excel (Pivot tables and Lookups and Formulas).
• Demonstrated experience in using SQL, Visual Basic, or Access is required.

Responsibilities

• Assist in monitoring day-to-day billing operations to ensure timely and accurate processing
• Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation
• Distribute and track tasks within the team to ensure deadlines and service levels are met
• Support the creation of recurring analytical reports by gathering and preparing data
• Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification
• Work closely with the supervisor and IT during testing phases of system enhancements or upgrades
• Help document system issues and user feedback for reporting to IT
• Assist with onboarding and mentoring new team members to accelerate integration and performance
• Encourage collaboration, accountability, and a solution-oriented mindset within the team
• Assist with onboarding new team members, helping them integrate into both the workflow and team culture
• Other special projects as assigned
• Provide informal coaching and training; promote knowledge-sharing and best practices to enhance team capability

Skills

Strong analytical and organizational

Ability to work with varying seniority

Fast-paced environment

Informal leadership / coaching

Education

Associate’s or Bachelor’s in Finance/Accounting/Business Admin or related field

Tools

Excel

SQL

Visual Basic

Access

Job description

Wheels, LLC in Alpharetta, GA seeks a Team Lead, Technical Billing to coordinate daily tasks, support Billing Technicians, and ensure key deadlines are met. The role includes calculating complex client pricing changes and serving as primary weekend billing support lead.

You will be the SME for billing operations, audits, and client invoicing components, with opportunities to mentor new team members and collaborate with IT on system enhancements.