Billing Operations Lead, Technical & Data Analytics

Wheels, LLC; Schaumburg (IL); On-site; USD 47,000 - 66,000; Full time

Job summary

Wheels, LLC in Schaumburg, IL seeks a Team Lead, Technical Billing to coordinate daily billing operations, assign tasks, and support Billing Technicians while ensuring deadlines are met.

You will analyze pricing changes, support monthlies, and act as SME for billing tasks and audits, including client invoicing. In-office schedule is Mon-Fri, with 3 days on site.

This role emphasizes mentoring, collaboration, and process improvement.

Qualifications

• Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred OR an equivalent combination of education and relevant work experience
• Minimum of 3 years of experience in billing operations, invoicing, or financial transaction processing
• Demonstrated experience providing peer support, task coordination, and/or informal leadership within a team environment
• Intermediate to Advanced skills in Microsoft Excel (Pivot tables and Lookups and Formulas)
• Demonstrated experience in using SQL, Visual Basic, or Access is required

Responsibilities

• Assist in monitoring day-to-day billing operations to ensure timely and accurate processing
• Serve as the first point of contact for internal questions related to billing processes, discrepancies, or data interpretation
• Distribute and track tasks within the team to ensure deadlines and service levels are met
• Support the creation of recurring analytical reports by gathering and preparing data
• Maintain data integrity for reporting tools and collaborate with stakeholders on data clean-up or clarification
• Work closely with the supervisor and IT during testing phases of system enhancements or upgrades
• Help document system issues and user feedback for reporting to IT
• Assist with onboarding and mentoring new team members to accelerate integration and performance
• Encourage collaboration, accountability, and a solution-oriented mindset within the team
• Assist with onboarding new team members, helping them integrate into both the workflow and team culture
• Other special projects as assigned
• Provide informal coaching and training; promote knowledge-sharing and best practices to enhance team capability

Skills

Analytical skills

Organizational skills

Cross-functional collaboration

Adaptability

Education

Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, or related field

Tools

Microsoft Excel

SQL

Visual Basic

Access

Job description

Wheels, LLC in Schaumburg, IL seeks a Team Lead, Technical Billing to coordinate daily billing operations, assign tasks, and support Billing Technicians while ensuring deadlines are met.

You will analyze pricing changes, support monthlies, and act as SME for billing tasks and audits, including client invoicing. In-office schedule is Mon-Fri, with 3 days on site.

This role emphasizes mentoring, collaboration, and process improvement.