Billing Support & Customer Service Specialist

Spectrum, LLC; City of Schenectady (NY); Sur place; USD 28 000 - 38 000; Plein temps

Résumé du poste

Spectrum is seeking a friendly Customer Service Representative for our billing team in the United States. You’ll handle inbound billing inquiries, provide product knowledge, and support customers with empathy and accuracy.

This role requires the ability to work varied shifts, strong English communication, and prior customer service experience. Spectrum offers ongoing training and opportunities for growth within a Fortune 100 company.

Qualifications

• High school diploma or equivalent.
• Ability to work nights, weekends, and holidays.
• Ability to read, write, speak and understand English.

Connaissances

Communication

Organization

Time management

Problem-solving

Efficient

Multi-tasking

Customer service

Formation

High school diploma or equivalent

Outils

MS Office

Typing

Computer skills

Description du poste

Spectrum is seeking a friendly Customer Service Representative for our billing team in the United States. You’ll handle inbound billing inquiries, provide product knowledge, and support customers with empathy and accuracy.

This role requires the ability to work varied shifts, strong English communication, and prior customer service experience. Spectrum offers ongoing training and opportunities for growth within a Fortune 100 company.