Billing Supervisor

Rlglobal; Ocala (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Rlglobal is seeking a Billing Supervisor in Ocala, FL to lead a team of billing and support staff, ensuring accurate and timely invoicing while coordinating tasks across the department. You will focus on process improvements, training, and cross training to boost efficiency.

The role requires strong accounting knowledge, attention to detail, and the ability to mentor staff. Experience with Mcleod, Cargowise, and Deposco is a plus, and a high school diploma or a relevant degree is preferred.

Qualifications

• Strong leadership experience in a billing or finance team.
• Solid understanding of AR/AP, cash management, and billing cycles.
• Ability to train and mentor staff and develop career pathways.
• Experience with transportation or logistics billing is preferred.

Responsibilities

• Coordinates scheduling, backup coverage and allocating team members to specific tasks based on the department's needs.
• Maintains levels of productivity through self-direction, goal setting, feedback and accountability.
• Analyzes and evaluates issues to identify root cause with emphasis placed on streamlining and automation.
• Mentors team members to develop technical abilities and meet performance goals.
• Creates, improves, and documents processes to enhance efficiency.
• Develops and reports metric information to management.
• Works with billing software such as Mcleod, Cargowise and Deposco to ensure accuracy.
• Ensures timely billing and supports DSO goals for collections.
• Collaborates with AR/Collections, Billing Analysts, and cross-functional teams to resolve discrepancies.
• Fosters clear communication with customers and internal stakeholders.

Skills

Leadership

Accounting knowledge

Attention to detail

Analytical skills

Communication

Billing systems knowledge

Proficient in MS Office

English fluency

Team supervision

Education

High School Diploma or GED

Associates degree in Accounting or Finance

Tools

Mcleod

Cargowise

Deposco

Microsoft Outlook

Excel

Job description

Billing Supervisor will be responsible for managing a team of billing and support staff to ensure that successful operational procedures are being adhered to as well as coordinate the work among the team members to ensure accuracy, timeliness as well as cross training within the department.

Billing Supervisor responsibilities and essential job functions include, but are not limited to the following:

• Coordinates scheduling, backup coverage and allocating team members to specific tasks based on the department's needs
• Maintains levels of productivity through self-direction, goal setting, feedback and accountability.
• Analyzes and evaluates issues to identify root cause with emphasis placed on streamlining and automation
• Monitors and mentors to encourage further development of each team member's technical abilities
• Creates, improves, and documents processes
• Develops and reports metric information to management
• Understanding and working with software that supports the Domestic (Mcleod), International (Cargowise) and Warehouse billing (Deposco) as well as any other billing software
• Ensures the accuracy and timeliness of billing with accountability to DSO to allow collections to take place timely and accurately
• Works closely with both the AR/Collections team and the Billing Analysts to resolve any billing discrepancies or other AR issues
• Interfaces with multiple departments such as the Sales, Warehousing, Accounts Receivable, Credit, Collections, and Accounts Payable teams
• Fosters a strong and positive communication between external and internal customers

Qualifications, Knowledge, Skills, and Abilities:

• High School Diploma/GED required
• Associates degree in Accounting or Finance or the equivalent preferred
• 2+ years leadership/supervisory experience preferred
• 2+ years' relevant work experience
• Must be organized, have keen attention to detail, and be accurate
• Ability to train and mentor staff for career development
• Knowledge of general accounting practices including billing requirements, account receivable, accounts payable and cash management
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
• Previous experience in transportation or logistics preferred
• Proficient computer skills including Microsoft Outlook, Word and Excel
• Ability to read, write, and speak English fluently