Billing Supervisor

R+L Global Logistics; Ocala (FL); Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

R+L Global Logistics is seeking a Billing Supervisor to lead a team of billing and support staff, ensuring accurate and timely operations while promoting cross-training within the department. The role emphasizes process improvement, mentoring, and collaboration with AR/Collections and other departments to resolve issues.

The ideal candidate will have supervisory experience, accounting knowledge, and proficiency with MS Office; familiarity with billing software (Mcleod, Cargowise, Deposco) is a

Qualificações

• Leadership/supervisory experience preferred
• Knowledge of accounting practices including billing, AR, AP and cash management
• Experience in transportation or logistics preferred
• Proficient in Outlook, Word and Excel
• Ability to read, write, and speak English fluently

Responsabilidades

• Coordinates scheduling, backup coverage and allocating team members to specific tasks based on the department's needs
• Maintains levels of productivity through self-direction, goal setting, feedback and accountability.
• Analyzes and evaluates issues to identify root cause with emphasis on streamlining and automation
• Mentors team members to develop their technical abilities
• Creates, improves, and documents processes
• Develops and reports metric information to management
• Uses billing software including Merlin/MCLeod, Cargowise, and Deposco for domestic, international, and warehouse billing
• Ensures accuracy and timeliness of billing to support DSO and timely collections
• Resolves billing discrepancies in collaboration with AR/Collections and Billing Analysts
• Interfaces with Sales, Warehousing, Accounts Receivable, Credit, Collections, and Accounts Payable teams
• Fosters strong communication with internal and external customers

Conhecimentos

Leadership

Attention to detail

Analytical skills

Staff training

Communication

Formação académica

High School Diploma/GED

Associates degree in Accounting or Finance

Ferramentas

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

Billing Supervisor will be responsible for managing a team of billing and support staff to ensure that successful operational procedures are being adhered to as well as coordinate the work among the team members to ensure accuracy, timeliness as well as cross training within the department.

Billing Supervisor responsibilities and essential job functions include, but are not limited to the following:

• Coordinates scheduling, backup coverage and allocating team members to specific tasks based on the department's needs
• Maintains levels of productivity through self-direction, goal setting, feedback and accountability.
• Analyzes and evaluates issues to identify root cause with emphasis placed on streamlining and automation
• Monitors and mentors to encourage further development of each team member's technical abilities
• Creates, improves, and documents processes
• Develops and reports metric information to management
• Understanding and working with software that supports the Domestic (Mcleod), International (Cargowise) and Warehouse billing (Deposco) as well as any other billing software
• Ensures the accuracy and timeliness of billing with accountability to DSO to allow collections to take place timely and accurately
• Works closely with both the AR/Collections team and the Billing Analysts to resolve any billing discrepancies or other AR issues
• Interfaces with multiple departments such as the Sales, Warehousing, Accounts Receivable, Credit, Collections, and Accounts Payable teams
• Fosters a strong and positive communication between external and internal customers

Qualifications, Knowledge, Skills, and Abilities:

• High School Diploma/GED required
• Associates degree in Accounting or Finance or the equivalent preferred
• 2+ years leadership/supervisory experience preferred
• 2+ years' relevant work experience
• Must be organized, have keen attention to detail, and be accurate
• Ability to train and mentor staff for career development
• Knowledge of general accounting practices including billing requirements, account receivable, accounts payable and cash management
• Strong analytical and problem-solving skills
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service
• Previous experience in transportation or logistics preferred
• Proficient computer skills including Microsoft Outlook, Word and Excel
• Ability to read, write, and speak English fluently