Billing Supervisor

CFS; Chicago (IL); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

PTO 20+ days

401k

Pension

Health insurance

Dental

Vision

Job summary

CFS is seeking an eBilling Supervisor to oversee electronic billing implementations, onboarding, and process improvements for a global client portfolio. You will work with Finance, Accounting, Billing, and AR teams, leading a small team and ensuring adherence to client agreements and vendor formats.

The role emphasizes SME-level guidance, cross-office collaboration, and ongoing process enhancements, with a base salary in a global, 37.5-hour work week environment.

Qualifications

• 5+ years of high-volume electronic billing systems experience.
• Process and systems improvements experience.
• Experience in the professional services industry.
• Strong analytical skills.

Responsibilities

• Oversee electronic billing implementations and onboarding.
• Collaborate with global Finance, Accounting, Billing, and AR teams.
• Act as SME for electronic billing questions across offices.
• Provide process improvements and training topics.
• Manage a small team and client portfolio.
• Ensure compliance with client agreements and vendor formats.

Skills

High-volume eBilling

Process improvement

Professional services

Analytical skills

Education

Bachelor’s Degree

Job description

eBilling Supervisor

Target Compensation: Around $100,000-$120,000 base + bonus, based on experience

Assists with overseeing electronic billing implementations, client onboarding, and process improvements related to electronic billing systems. The eBilling Supervisor works closely with eBilling leadership and Teams, along with various departments and offices globally including Finance, Accounting, Billing, and AR.

The eBilling Supervisor position is a unique role, heavily focused on implementations and process management along with electronic billing. The eBilling Supervisor will act as an SME for evaluating current processes, identifying areas of opportunity, process enhancements and electronic billing implementations. The eBilling Supervisor will have their own client portfolio, oversee a small team and assist with new client onboarding, and maintaining clients.

Why This EBilling Supervisor Opportunity Stands Out

• Large, global firm, one of the most recognized in its industry
• Typically, 37.5-hour work week, 3 days a week in office
• Combined role of eBilling, eBilling system implementation, improvements of processes
• Great opportunity to have a lead role, provide insights, identify areas of opportunity and impact improvements
• Very little turnover, lots of professional development and promotion opportunities
• Firm invests heavily in its employees and continues to grow year after year
• Top tier benefits with 20+ days PTO to start, 410k, pension, health, dental, vision

Key Responsibilities Of The EBilling Supervisor

• Responsible for compliance related to the electronic billing systems and communicating requirements to teams
• Evaluate processes and procedures of electronic billing implementations and timekeeping inputs to identify improvements
• Ensure the electronic billing formats follow client agreements, working with external billing systems vendor and internal IT teams
• Evaluate procedures for eBilling vendor portals and billing rate inputs to implement process improvements and efficient systems use
• Staff oversight, including review of work, training, and mentoring
• Assist with invoicing status in systems and providing updates regarding billing issues of electronic invoices to Billing Managers
• Function as an SME for questions and issues related to electronic billing for firms global offices and clients
• Provide insights to identify process improvements and training topics

Ideal Qualifications For The EBilling Supervisor

• Bachelor’s Degree
• 5+ years of High volume/transaction electronic billing systems experience
• Process and systems improvements experience
• Professional services industry experience
• Strong analytical skills

Target Compensation: Around $100,000-$120,000 base + bonus, based on experience

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