Billing Manager

CFS; Chicago (IL); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

20+ days PTO to start

401(k) plan

Pension

Health, dental, vision

Job summary

CFS, a global professional services firm based in Chicago, seeks a Billing Project Manager to lead cross‑functional billing initiatives. You will guide process and system improvements, provide training, and serve as the SME for billing across all offices.

The role combines operations, technology, project management, and training with frequent collaboration with senior Billing leadership. The position offers a base compensation target of $130,000–$170,000 plus bonus, with a typical 37.5‑hour work

Qualifications

• Bachelor's degree required in a related field
• Experience in professional services billing and finance operations
• Proven track record in high-volume billing environments across multiple locations
• Experience evaluating, developing and implementing billing process improvements
• Experience leading or facilitating cross-team billing, processes, and systems projects
• Technical experience with billing systems improvements/implementations
• Strong background in high-volume billing and financial management systems

Responsibilities

• Lead companywide billing enhancement projects and systems improvements
• Serve as the SME for billing processes and training across the firm
• Own strategy, requirements, planning, implementation, and training for billing initiatives
• Coordinate with Billing, Technology, Accounting, and senior leadership on initiatives
• Act as SME for billing technology and processes, supporting leadership and teams
• Develop and implement standardized billing practices and training documentation
• Assist with billing system implementations, upgrades, testing, and deployment
• Lead onboarding and training for Billing teams across offices nationwide

Skills

Billing operations

Financial systems

Process improvement

Project leadership

Stakeholder management

Technology implementation

High-volume billing

Education

Bachelor's Degree

Tools

Billing software suites

ERP systems

Job description

Billing Project Manager

Target Compensation: Around $130,000-$170,000 base + bonus, based on experience

Great opportunity to join a global, highly recognized professional services firm as the Billing Project Manager assisting in development, implementations and ongoing improvements for the billing functions officewide. Working with billing, accounting, technology and other leadership across the firm, will lead projects, evaluate systems and processes, provide solutions, process improvements, and assists with implementation and standardization. The Billing Project Manager serves as the SME for billing processes, billing technology and training for the billing areas.

Reasons to be interested in the Billing Project Manager role and company:

• Large, global firm, one of the most recognized in its industry
• Typically, 37.5-hour work week, 3 days a week in office
• Work directly with senior Billing leadership and a variety of departments and stakeholders across the Firm.
• High level involvement in Firmwide billing technology initiatives
• Responsibility for ownership of billing training programs firmwide
• Combined role of billing operations, technology, project management, and training
• Top tier benefits with 20+ days PTO to start, 410k, pension, health, dental, vision

Key Responsibilities Of The Billing Project Manager

• Lead companywide billing enhancement projects, process and systems improvements and technology advancements related to the billing function
• Serve as a companywide billing subject matter expert to promote strong billing practices
• Responsible for the strategy, gathering of requirements, planning, implementation and training related to billing initiatives
• Coordinate, work closely with company leadership, teams and offices including Billing, Technology, Accounting, etc on billing function initiatives and system improvements
• Function as a subject matter expert for billing technology, processes, supporting billing leaders and teams
• Work with billing leaders, developing and implement billing practices and training documents for standardized processes throughout all offices
• Assist with billing system implementations, and upgrades, documenting business requirements, testing, identifying issues, supporting deployment and post implementation work.
• Assist with leading the onboarding and training for Billing teams across offices nationwide

Qualifications For The Billing Project Manager

• Bachelor’s Degree
• Professionals services industry experience
• 6+ years of progressive billing and financial operations experience
• High volume transactions billing operations experience in a large, multi-location professional services industry
• Experience with evaluating, developing and implementing billing process improvements
• Experience assisting or leading billing, business processes and/or systems projects across multiple teams
• Technology systems improvements/implementation experience
• Strong experience with high volume transactions billing and financial management systems

Target Compensation: Around $130,000-$170,000 base + bonus, based on experience

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