Billing Supervisor

Inhabit®

Alpharetta (GA)

Hybrid

USD 80,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

Health insurance: medical, dental, and

Health Savings Accounts

401(k) with company match

Disability insurance

Life insurance

Employee Assistance Program

Paid holidays

Paid vacation

Paid volunteer time

Employee discounts

Job summary

Inhabit is seeking a Billing Supervisor to oversee the billing team, ensuring accurate, compliant, and timely invoicing. You will drive performance, resolve complex issues, and implement improvements to optimize workflow and customer satisfaction.

Based in Alpharetta, GA, this role partners with Finance, Sales, Operations, and Customer Success to ensure accurate billing and account management while supporting month-end close and internal controls.

Qualifications

Bachelor's degree or equivalent work experience in accounting/finance.
3+ years in billing, AR, or related financial role.
Experience leading a billing team or coordinating work.
Strong invoicing and accounts receivable knowledge.
Familiarity with NetSuite/QuickBooks and electronic payment platforms.

Responsibilities

Supervise daily billing operations to ensure timely invoice processing.
Coach and support billing team members with performance feedback.
Review transactions, adjustments, and credits for accuracy and policy compliance.
Resolve complex billing issues with internal stakeholders and customers.
Monitor billing metrics and collaborate with Finance, Sales, Operations and CS.

Skills

Attention to detail

Analytical skills

Communication skills

Excel proficiency

Education

Bachelor's degree in Accounting/Finance/Business Admin

Tools

NetSuite

QuickBooks

Microsoft GP

PayTrace

NACHA files

Merchante

Stripe

PayPal

Job description

About InhabitInhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at www.inhabit.com.

Job Description

The Billing Supervisor oversees the billing team and ensures all billing processes are completed accurately, efficiently, and in compliance with company policies. They monitor performance, resolve complex billing issues, and implement process improvements to enhance workflow and customer satisfaction. This role ensures reliable billing operations and supports overall financial effectiveness.

What You\'ll Do

Supervise daily billing operations to ensure accurate and timely invoice processing.
Lead, coach, and support billing team members, providing guidance, training, and performance feedback.
Review billing transactions, adjustments, credits, and account activity to ensure accuracy and compliance with company policies.
Resolve complex billing issues, customer disputes, and invoice discrepancies in collaboration with internal stakeholders and customers.
Monitor billing metrics, workloads, and team performance to identify opportunities for improvement.
Partner with Finance, Sales, Operations, and Customer Success teams to ensure accurate customer billing and account management.
Maintain billing procedures, internal controls, and documentation to support operational consistency and financial accuracy.
Assist with accounts receivable activities by supporting collections efforts and resolving billing-related payment issues.
Support month end close activities through billing reconciliations, reporting, and issue resolution.
Identify and implement process improvements, automation opportunities, and system enhancements to increase efficiency and scalability.
Ensure compliance with applicable contractual, financial, and regulatory requirements.

Qualifications

Bachelor\'s degree in Accounting, Finance, Business Administration, or related field, or equivalent work experience.
3+ years of experience in billing, accounts receivable, customer accounting, or related financial role.
Prior experience leading, mentoring, or coordinating the work of a billing team.
Strong understanding of invoicing, billing processes, and customer account management.
Experience with financial platforms such as NetSuite/Quickbooks, and Microsoft GP experience is a plus.
Experience with electronic payment platforms such as Paytrace, NACHA files, Merchante, and Stripe/Paypal.
Knowledge of accounts receivable, collections processes, and revenue recognition principles.
Strong attention to detail and commitment to data accuracy.
Excellent analytical, problem solving, and organizational skills.
Strong written and verbal communication skills.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Ability to manage multiple priorities and meet deadlines in a fast paced environment.

Type

Full-Time, Salary Exempt (not overtime eligible)

Location

We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.
Alpharetta, GA

Benefits Include

Competitive Pay
Health Insurance: Medical, Dental, Vision and Prescription Plans
Health Savings Accounts
Retirement Savings Plan (401K) with discretionary company match
Short- and Long-Term Disability
Company Paid $25,000.00 life insurance
Supplemental Life and AD&D Insurance
Employee Assistance Program
Paid Holidays
Paid Vacation
Paid Volunteer Time
Inhabit Employee Discount Programs

Our Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.

#Inhabithires

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