Billing Supervisor

INHABIT IQ INC; Alpharetta (GA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Holidays

Paid Vacation

Employee Discount Program

Life Insurance

Job summary

Inhabit is seeking a Billing Supervisor in Alpharetta, GA to oversee daily billing operations, ensure timely invoice processing, and maintain compliance with company policies.

You will coach a billing team, resolve complex billing issues with stakeholders, support month-end close, and drive process improvements, automation, and accuracy across billing and accounts receivable. This role requires solid analytical skills and strong communication to support Finance, Sales, and Customer Success.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• 3+ years of experience in billing, AR, or related financial roles.
• Experience leading a billing team and coordinating with cross-functional teams.
• Strong knowledge of invoicing, billing processes, and customer accounts.
• Proficiency with NetSuite or QuickBooks and MS Excel.

Responsibilities

• Supervise daily billing operations and ensure accurate invoice processing.
• Coach and develop billing staff with performance feedback.
• Review transactions, credits, and account activity for accuracy.
• Resolve complex billing issues in partnership with stakeholders.
• Support month-end close with reconciliations and reporting.
• Identify process improvements and automation opportunities.

Skills

Billing operations

Accounts receivable

Team leadership

Data analysis

Excel proficiency

Communication skills

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

NetSuite

QuickBooks

Microsoft GP

Paytrace

Stripe/Paypal

Job description

About InhabitInhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at www.inhabit.com.Job DescriptionThe Billing Supervisor oversees the billing team and ensures all billing processes are completed accurately, efficiently, and in compliance with company policies. They monitor performance, resolve complex billing issues, and implement process improvements to enhance workflow and customer satisfaction. This role ensures reliable billing operations and supports overall financial effectiveness.What You'll DoSupervise daily billing operations to ensure accurate and timely invoice processing.Lead, coach, and support billing team members, providing guidance, training, and performance feedback.Review billing transactions, adjustments, credits, and account activity to ensure accuracy and compliance with company policies.Resolve complex billing issues, customer disputes, and invoice discrepancies in collaboration with internal stakeholders and customers.Monitor billing metrics, workloads, and team performance to identify opportunities for improvement.Partner with Finance, Sales, Operations, and Customer Success teams to ensure accurate customer billing and account management.Maintain billing procedures, internal controls, and documentation to support operational consistency and financial accuracy.Assist with accounts receivable activities by supporting collections efforts and resolving billing-related payment issues.Support month end close activities through billing reconciliations, reporting, and issue resolution.Identify and implement process improvements, automation opportunities, and system enhancements to increase efficiency and scalability.Ensure compliance with applicable contractual, financial, and regulatory requirements.Experience and Education RequirementsBachelor's degree in Accounting, Finance, Business Administration, or related field, or equivalent work experience.3+ years of experience in billing, accounts receivable, customer accounting, or related financial role.Prior experience leading, mentoring, or coordinating the work of a billing team.Strong understanding of invoicing, billing processes, and customer account management.Experience with financial platforms such as NetSuite/Quickbooks, and Microsoft GP experience is a plus.Experience with electronic payment platforms such as Paytrace, NACHA files, Merchante, and Stripe/Paypal.Knowledge of accounts receivable, collections processes, and revenue recognition principles.Strong attention to detail and commitment to data accuracy.Excellent analytical, problem solving, and organizational skills.Strong written and verbal communication skills.Proficiency in Microsoft Excel and other Microsoft Office applications.Ability to manage multiple priorities and meet deadlines in a fast paced environment.TypeFull-Time, Salary Exempt (not overtime eligible)LocationWe have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday.Alpharetta, GABenefits IncludeCompetitive PayHealth Insurance: Medical, Dental, Vision and Prescription PlansHealth Savings AccountsRetirement Savings Plan (401K) with discretionary company matchShort- and Long-Term DisabilityCompany Paid $25,000.00 life insuranceSupplemental Life and AD&D InsuranceEmployee Assistance ProgramPaid HolidaysPaid VacationPaid Volunteer TimeInhabit Employee Discount ProgramsOur Company is an Equal Opportunity Employer and complies with all federal, state, and local laws, including providing reasonable accommodations to applicants.#LI-AH1#Inhabithires