Billing Specialist - Utilities (SAP Expert)

Liberty Utilities; Joplin (MO); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401K with 5% match

Annual bonus eligibility

Life insurance

Headspace access

Employee stock purchase program

Job summary

Algonquin Power & Utilities Corp. in Joplin, MO seeks a Billing Specialist to manage daily customer billing tasks and related activities. You will handle exceptions, adjustments, and complaints with a focus on accuracy and timely processing.

The role requires High School level education with two years of related experience, plus strong math skills and proficiency in standard software applications. Travel may be required.

Qualifications

• High School diploma or GED plus two years of related experience.
• Ability to communicate with internal and external customers.
• Ability to perform advanced math and accounting-related tasks.
• Proficiency with various software applications.

Responsibilities

• Performs all aspects of Billing, including Exceptions, Adjustments and Complaints.
• Monitors bill production activities and ensures accuracy.
• Uses SAP to identify issues and support resolution.
• Handles billing transactions and service orders, escalating complex items.

Skills

Billing systems

Customer service

Attention to detail

Mathematical ability

Education

High School diploma or GED

Job description

Algonquin Power & Utilities Corp. in Joplin, MO seeks a Billing Specialist to manage daily customer billing tasks and related activities. You will handle exceptions, adjustments, and complaints with a focus on accuracy and timely processing.

The role requires High School level education with two years of related experience, plus strong math skills and proficiency in standard software applications. Travel may be required.