Billing Specialist

Insight Global; Pittsburgh (Allegheny County); On-site; USD 55,000 - 70,000; Full time

Job summary

Insight Global is seeking a Billing Specialist to support high-volume client billing, using 3E, Elite and Billing Hub daily. The role emphasizes accuracy, documentation, and cross-functional collaboration to ensure timely invoicing and resolution of discrepancies.

The position is fully onsite with a Midwest Billing Team, standard hours 8:30 AM–5:00 PM, and occasional overtime during peak periods.

Qualifications

• Experience using 3E, Elite, and Billing Hub billing systems.
• Previous experience in a high-volume billing, invoicing, or revenue operations environment.
• Strong attention to detail and commitment to accuracy.
• Proficiency with Microsoft Office, especially Word and PDF document management.
• Strong organizational, analytical, and problem-solving skills.

Responsibilities

• Process and manage high-volume client billing transactions.
• Utilize 3E, Elite, and Billing Hub daily to generate, review, and process invoices.
• Review billing documentation for accuracy and client requirements.
• Troubleshoot and resolve billing discrepancies and invoice issues.
• Coordinate with internal teams to ensure timely billing.
• Create, modify, and manage billing docs in Word and PDF tools.
• Maintain accuracy while juggling multiple priorities.
• Support ongoing billing operations and special projects as needed.

Job description

Job Description

Experience using 3E, Elite, and Billing Hub billing systems. Previous experience in a high-volume billing, invoicing, or revenue operations environment. Strong attention to detail and commitment to accuracy. Experience identifying, researching, and resolving billing issues. Ability to work effectively with cross-functional teams and stakeholders. Proficiency with Microsoft Office applications, particularly Word and PDF document management. Strong organizational, analytical, and problem-solving skills. Ability to manage multiple tasks and deadlines in a fast-paced environment.

Key Responsibilities Process and manage high-volume client billing transactions. Utilize 3E, Elite, and Billing Hub systems daily to generate, review, and process invoices. Review billing documentation for accuracy and compliance with client requirements. Troubleshoot and resolve billing discrepancies, errors, and invoice-related issues. Work with internal teams to gather information and ensure timely billing completion. Create, modify, and manage billing documentation using Microsoft Office applications, including Word and PDF tools. Maintain a high degree of accuracy and attention to detail while managing multiple priorities. Support ongoing billing operations and special projects as needed. Work Environment Assigned to the Midwest Billing Team. Fully onsite Monday through Friday (potential future transition to a hybrid schedule with 2 days in-office). Standard hours: 8:30 AM – 5:00 PM. Overtime may be required during peak billing periods.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.