Billing Specialist

Unrivaled Metal Buildings; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Medical coverage

Dental coverage

Vision coverage

Life insurance

401k match

Professional development

Job summary

A construction and design firm is looking for an Invoicing Specialist to manage the invoicing process and ensure accurate invoices are generated. You will respond to clients' queries and maintain accounts receivable records. The ideal candidate has experience in data entry and customer service, excellent communication skills, and attention to detail. This role offers competitive pay within $40,000 to $60,000 annually, along with generous benefits such as medical coverage and paid time off.

Qualifications

• 1-3 years of experience in data entry or clerical work.
• 1-3 years of experience in customer service.
• Professional and courteous to team members and clients.
• Experience with accounts receivable is preferred.

Responsibilities

• Respond to client inquiries verbally and in writing.
• Manage customer account changes and updates.
• Collaborate with internal teams to address client issues.
• Support month-end responsibilities as needed.

Skills

Attention to detail

Problem-solving

Excellent communication

Customer service

Education

Undergraduate degree in business (preferred)

Tools

Excel skills

Job description

About the Role

The purpose of the invoicing Specialist position is to perform the invoicing process to ensure that accurate invoices are generated and funds are collected and received by the due date.

You will report to the invoicing Manager as the Billing Specialist and support the company's invoicing and payment collection functions. You will be responsible for addressing and responding to our clients' questions and concerns via phone and email. You will also perform additional clerical duties related to maintaining accounts receivable records, such as updating and maintaining client accounts accurately. Your contribution to the team will help drive the accounts receivable function towards excellence.

Top Priorities

• Respond to client inquiries both verbally and in writing.
• In all accounting systems, appropriately record client payments.
• Manage customer account upgrades, downgrades, cancellations, and other changes.
• New client sign-ups are processed and supported.
• Collaborate with internal teams to address client queries and issues.
• Resolve any differences in customer accounts between systems.
• Work together on monthly billing tasks.
• Maintain non-pay processes in order to collect payment from non-paying consumers.
• As needed, maintain and support older billing systems.
• Support and carry out month-end responsibilities.
• Other responsibilities as assigned.

Qualifications

• 1-3 years of experience in data entry or clerical work.
• 1-3 years of experience in customer service.
• A keen eye for detail and problem-solving abilities.
• Excellent oral and written communication abilities, as well as the ability to prioritize conflicting duties in a fast-paced setting.
• Professional and courteous to team members and clients.
• A desire to work with faith-based organizations.
• Accepts responsibility, holds themselves accountable, and takes pride in their work.
• Excel skills are advantageous.
• Experience with accounts receivable is preferred.
• An undergraduate degree in business is preferred.

Compensation

The overall remuneration for this position (salary + bonuses) is between $40,000 and $60,000 per year.

Generous paid time off, medical coverage, dental coverage, vision coverage, short and long term disability insurance, and life insurance are all provided at no cost. Competitive compensation, 401k match, professional development, top‑of‑the‑line equipment, referral program, parental leave, family‑friendly culture, and the opportunity to work alongside thought leaders in developing technology are all available.