Billing Specialist

Aleron; Melbourne (FL); On-site; USD 25,000 - 28,000; Full time

Job summary

Acara Solutions in Melbourne, FL is seeking a Billing Specialist to support the Member Billing finance team, handling monthly shares and basic accounting tasks such as recording revenue for Medi-Share.

The role requires attention to detail, strong Excel skills, and a customer-service mindset to resolve account issues and ensure accurate, timely billing. This temporary position offers growth within a global workforce solutions leader.

Qualifications

• High School Diploma or GED.
• 2+ years of customer service/call center experience.
• 2+ years of excel experience.

Responsibilities

• Identify, research, and resolve account, payment, and invoice inconsistencies in the Medi-Share billing systems.
• Communicate with delinquent members on outstanding balances and options to remain active.
• Analyze and reconcile sharing account activity and transactions; address member complaints.
• Handle and resolve member cases, inquiries, complaints and escalations.
• Process all member changes across billing systems (new records, changes, discrepancies).

Skills

Customer service

Excel

CRM systems

Communication

Attention to detail

Education

High School Diploma or GED

Associate Degree in Accounting

Tools

Microsoft Office

CRM systems

Job description

Job Title: Billing Specialist

Location: Melbourne, FL

Employment Type: Temp (6-9 months)

Industry: Financial Services

Compensation: $18.00 - $20.00/hour.

Schedule: 40 hours/week - 1st shift

About the Opportunity

• The Billing Specialist supports the Member Billing finance team by providing support to members regarding monthly shares, and by performing basic accounting tasks such as recording revenue.
• This position is responsible for reconciling, auditing, examining and completing a variety of multifaceted financial and non-financial tasks to ensure accurate, and timely monthly billing for the client's Medi-Share program.

Why You'll Love Working Here

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting

• This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

• Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

What You'll Do

• Identify, research, and resolve account, payment, and invoice inconsistencies in the various systems associated with Medi-Share billing.
• Communicate to delinquent members on outstanding balances and options to remain an active member using kingdom-class customer service.
• Analyze and reconcile sharing account (bank) and transaction anomalies, including member complaints and calls.
• Handle and resolve member cases, inquiries, complaints and escalations.
• Field and process incoming requests from members or administrators regarding their accounts.
• Process all member changes across billing systems (new records, changes, discrepancies, etc.).
• Create or review member refund requests.
• Troubleshoot program discrepancies or member-reported issues.
• Research errors from system-generated reports and make corrections across multiple systems as needed.
• Comply with all compliance policies and procedures to include call compliance.
• Communicate with co-workers, management, members, clients, and others in a courteous and professional manner.

What You'll Bring

• High School Diploma or GED.
• 2+ years of customer service/call center experience.
• 2+ years of excel experience.

What Sets You Apart

• Associate Degree in Accounting.
• Customer Service Skills - ability to clearly communicate about member billing-related inquiries in sometimes difficult situations.
• Problem solving- ability to gather and analyze information skillfully using varies systems; identify and resolve problems in a timely manner.
• Strong computer skills - ability to access, research, use, and maximize CRM and various billing systems; and possess an intermediate knowledge of Microsoft Office (Excel, Word, Teams, and Outlook).
• Quality control- demonstrates accuracy and thoroughness; monitors work to ensure quality, and applies feedback to improve performance.
• Quantity- ability to meet productivity standards and complete work in a timely manner.
• Adaptability-ability to adapt to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events.
• Dependability-consistently at work and on time follows instructions, responds to management direction and solicits feedback to improve performance.
• Decision quality-Making good and timely decisions that keep the organization moving forward.
• Optimizes work processes-Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Nimble learning-Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Being resilient-Rebounding from setbacks and adversity when facing difficult situations.

Additional Information

• Upon offer of employment, the individual will be subject to a background check.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Acara Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Website Privacy Policy | Acara

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.