Billing & Settlements Operations Lead

Stefanini, Inc; Chandler (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Stefanini, Inc. is looking for an experienced professional to lead critical back-office operations related to billing and settlement in Chandler, Arizona. This role requires a strong analytical background, preferably with 5 years in Card Network billing and expertise in managing financial institution partner relationships.

Key responsibilities include ensuring billing accuracy, identifying process improvements, and serving as a subject matter expert. Ideal candidates will possess excellent problem-solving skills and advanced proficiency in Excel.

Qualifications

• Minimum 5 years of experience in Card Network billing or processor billing/settlement reconciliation.
• Prior experience supporting card debit and/or credit programs required.
• Ability to work independently within established policies and procedures.

Responsibilities

• Design and execute controls to ensure accurate billing.
• Identify system changes to improve billing accuracy.
• Analyze billing issues and drive resolutions.
• Serve as SME on billing processes.
• Provide reporting and reconciliation support.
• Ensure accurate allocation of Card Network fees.
• Develop documentation for billing processes.
• Investigate and resolve billing discrepancies.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Advanced Excel proficiency

Verbal communication

Written communication

Education

BS/BA degree

Tools

Excel

MS Office Suite

Job description

Stefanini, Inc. is looking for an experienced professional to lead critical back-office operations related to billing and settlement in Chandler, Arizona. This role requires a strong analytical background, preferably with 5 years in Card Network billing and expertise in managing financial institution partner relationships.

Key responsibilities include ensuring billing accuracy, identifying process improvements, and serving as a subject matter expert. Ideal candidates will possess excellent problem-solving skills and advanced proficiency in Excel.