Billing Services Specialist – Research Animal Resources (Hybrid)

Johns Hopkins University; Baltimore (MD); Hybrid; USD 30,000 - 52,000; Full time

Job summary

Johns Hopkins University in Baltimore seeks an RAR Billing Services Coordinator to manage monthly billing, invoicing, and reconciliation within the Research Animal Resources service center.

The role includes training staff on billing policies, acting as the primary contact for vendors, and coordinating with Accounts Payable to resolve issues. The position offers a hybrid work arrangement on the School of Medicine campus and an opportunity to ensure compliant, efficient financial operations.

Qualifications

• High school diploma or graduation equivalent.
• Three years of progressively responsible experience.
• Additional education may substitute for required experience per JHU equivalency formula.

Responsibilities

• Process and generate monthly billing for a multimillion-dollar service center.
• Process invoices monthly for payment by Accounts Payable following JHU guidelines.
• Provides training, guidance, and direction to staff and end-users in preparing, interpreting and applying pertinent regulations and policies regarding billing and payments.
• Act as customer service representative to vendors and end users as a first point of contact for any inquiries regarding the billing processes and systems to assist, advise and resolve concerns.
• Review requests for clarity, accuracy and completeness and aid in optimizing value across all expenditures by ensuring end-user compliance to preferred policies and procedures.
• Perform purchase order receiving monitoring and inform and assist end users on closing out existing purchase orders.
• Work with Accounts Payable and other departments to resolve delivery, suspense, quality and payment problems.
• Process monthly reconciliation working with finance.
• Provide back up support for RAR's Sr. Buyer as needed.
• Monitor and follow applicable laws and regulations.
• Other duties as assigned.

Skills

Attention to Detail

Data Entry

Invoicing

Billing

Order Management

Record Keeping

Troubleshooting

Education

High school diploma

Job description

Johns Hopkins University in Baltimore seeks an RAR Billing Services Coordinator to manage monthly billing, invoicing, and reconciliation within the Research Animal Resources service center.

The role includes training staff on billing policies, acting as the primary contact for vendors, and coordinating with Accounts Payable to resolve issues. The position offers a hybrid work arrangement on the School of Medicine campus and an opportunity to ensure compliant, efficient financial operations.