Billing Services Lead — Revenue Optimization (Remote)

UNC Health; Chapel Hill (NC); Remote; USD 56,000 - 80,000; Full time

Job summary

UNC Health seeks a mid-level manager to oversee a P&A Billing Services team supporting multiple clinical departments. You will supervise coding specialists, med coders, patient financial service representatives and medical support staff in a remote work setup with 40 hours weekly.

You will drive billing cycle improvements, research and resolve issues, and develop procedures to optimize revenue. Leadership, compliance, and stakeholder communication are essential to success.

Qualifications

• Language skills: read, analyze, interpret; write reports and procedures.
• Reasoning: define problems, collect data, draw conclusions.
• Knowledge of billing regulations and healthcare finance.
• Professional experience requirements align with degree and senior-level exposure.

Responsibilities

• Supervise a cross-disciplinary Billing Services team including coding specialists and financial counselors.
• Oversee billing cycle, ensure issue research, resolution, and revenue optimization.
• Develop procedures to improve revenue generation and train staff on updates.
• Lead projects and participate in cross-team improvements and governance meetings.
• Maintain strong customer relationships and present revenue insights to stakeholders.
• Educate customers on billing operations and provide revenue optimization consultations.
• Recruit, hire, and evaluate staff; manage performance and attendance.
• Ensure compliance with UNC Health System policies and external regulations.

Skills

Staff supervision

Medical billing

Revenue cycle knowledge

Regulatory compliance

Communication skills

Team leadership

Education

Associate's degree

High School degree

Bachelor's degree

Job description

UNC Health seeks a mid-level manager to oversee a P&A Billing Services team supporting multiple clinical departments. You will supervise coding specialists, med coders, patient financial service representatives and medical support staff in a remote work setup with 40 hours weekly.

You will drive billing cycle improvements, research and resolve issues, and develop procedures to optimize revenue. Leadership, compliance, and stakeholder communication are essential to success.