Assistant Director, Revenue Cycle — Remote Leader

Harris Computer; Pennsylvania; À distance; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

3 weeks vacation

Medical, Dental, Vision benefits

Employee stock ownership

RRSP/401k matching

Remote work

Résumé du poste

MEDTEAM, a division of Harris, seeks an Assistant Director of Revenue Cycle Management to lead billing, collections, AR, coding and denial management for multiple client engagements. The role supports strategic and operational execution of revenue cycle services from a remote location across the US with travel as needed.

The successful candidate will manage teams, drive process improvements, ensure compliance, and work with leadership to meet client and financial goals.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum of 7 years in healthcare revenue cycle services in a hospital environment, with at least 3 years in a leadership role.
• Experience with multiple EHR systems (MEDHOST, Oracle/Cerner, Meditech or EPIC).

Responsabilités

• Manage and develop frontline managers, team leads, and staff across revenue cycle functions.
• Oversee day-to-day operations to ensure performance standards, productivity targets, and service levels are met.
• Promote a culture of accountability, teamwork, and continuous improvement.
• Ensure accurate and timely execution of revenue cycle processes, including billing, cash posting, collections, AR follow-up, and denial management.
• Monitor workflow distribution and adjust resources to meet client needs.
• Escalate operational risks or issues to senior leadership as appropriate.
• Identify inefficiencies and recommend improvements to enhance operational performance.
• Assist in implementing standard workflows, policies, and best practices.
• Support automation and optimization initiatives, including use of technology and AI-driven solutions.
• Maintain strong working relationships with client contacts and operational leaders.
• Participate in routine client meetings and provide updates on performance and initiatives.
• Address client concerns and ensure timely resolution of issues.
• Track and analyze KPIs, productivity metrics, and financial outcomes.
• Prepare presentations or reports and dashboards to communicate performance to leadership and clients.
• Identify trends and recommend corrective actions.
• Ensure adherence to CMS guidelines, payer rules, and billing/coding regulations.
• Support quality assurance programs and audits to maintain high standards.
• Assist in implementing corrective actions when compliance gaps are identified.
• Support budget adherence by managing staffing, productivity, and operational expenses.
• Assist in forecasting and monitoring revenue cycle performance against targets.
• Support optimization of revenue cycle systems and workflows.
• Collaborate with internal teams and vendors to resolve system issues and enhance functionality.
• Promote effective use of reporting and operational tools.
• Support onboarding and training for new staff.
• Assist in ongoing education initiatives for team members.
• Mentor managers and staff to enhance performance and career development.
• Provide operational expertise in support of sales discussions and client presentations as needed.
• Assist in gathering data and insights for proposals and service improvements.

Connaissances

Revenue cycle leadership

Healthcare systems

Client relationship management

Team development

Formation

Bachelor's degree

Outils

MEDHOST

Oracle/Cerner

Meditech

EPIC

Description du poste

MEDTEAM, a division of Harris, seeks an Assistant Director of Revenue Cycle Management to lead billing, collections, AR, coding and denial management for multiple client engagements. The role supports strategic and operational execution of revenue cycle services from a remote location across the US with travel as needed.

The successful candidate will manage teams, drive process improvements, ensure compliance, and work with leadership to meet client and financial goals.