Billing & Branch Operations Specialist

Certus Pest Inc.; San Jose (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Certus Pest Inc. is seeking a Branch Office and Billing Administrator to ensure accurate branch billing, accounts receivable, financial close support, and administrative execution while serving as a trusted resource for branch leadership and commercial customers.

This role protects revenue, strengthens the customer experience, and keeps critical branch workflows moving with accuracy and urgency. You will own monthly billing and FieldRoutes financial close activities, manage AR batches and

Qualifications

• Experience in branch administration, billing, accounts receivable, office operations, or a similarly broad administrative role.
• Ability to manage financial transactions, reconciliations, customer records, and deadline-driven workflows with accuracy.
• Proficiency with Microsoft Office and the ability to learn and navigate billing, customer management, payroll, ticketing, and purchasing systems.

Responsibilities

• Own monthly billing and FieldRoutes financial close activities, including coupon and bad debt review, customer-specific invoicing, check posting, PO maintenance, and Coupa onboarding.
• Manage daily accounts receivable activity by processing autopay batches, reviewing declines, and preparing weekly collections reports.
• Handle special invoicing for about 45 accounts, including VIP and key commercial customers, maintaining contracts and onboarding docs with accuracy.
• Support customer service, field operations, sales, and leadership; address urgent issues while meeting deadlines and resolving FieldRoutes issues.
• Prepare accurate technician, CSR, and manager bonus calculations for payroll processing.

Skills

Branch administration

Billing

Accounts receivable

Office operations

Microsoft Office

Tools

FieldRoutes

Coupa

Zendesk

Microsoft Teams

Amazon Business

Job description

Certus Pest Inc. is seeking a Branch Office and Billing Administrator to ensure accurate branch billing, accounts receivable, financial close support, and administrative execution while serving as a trusted resource for branch leadership and commercial customers.

This role protects revenue, strengthens the customer experience, and keeps critical branch workflows moving with accuracy and urgency. You will own monthly billing and FieldRoutes financial close activities, manage AR batches and