Billing & Scheduling Specialist

TOT LOT SERVICES INC; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

401(k) matching

Competitive salary

Job summary

Tot Lot Services Inc in Phoenix, AZ is seeking a reliable Billing Specialist / Scheduler to manage scheduling, billing, and customer communications. The role involves dispatch coordination, invoicing, AR follow-ups, and materials ordering in a busy office environment.

The ideal candidate is detail-oriented, highly organized, and capable of multitasking while maintaining accuracy. Excellent communication with customers and technicians is essential for success in this service-oriented company.

Qualifications

• Computer skills are required and must be proficient.
• Strong attention to detail and excellent organizational skills.
• Strong written and verbal communication skills.
• Professional and friendly customer-service attitude.
• Ability to learn and navigate office, scheduling, billing, and accounting software.
• Ability to multitask in a busy office environment.
• Dependable, punctual, and committed to accuracy.

Responsibilities

• Dispatch and schedule field technicians efficiently throughout the day.
• Coordinate service calls and communicate scheduling information with technicians and customers.
• Prepare detailed and accurate customer invoices.
• Handle accounts receivable and follow up on outstanding balances.
• Prepare quotes, estimates, and proposals for customers.
• Order materials, parts, and supplies for service jobs.
• Review completed work orders for accuracy and completeness.
• Maintain organized customer and job records.
• Communicate professionally with customers, vendors, and field personnel.
• Assist with day-to-day office operations and administrative duties.
• Manage multiple jobs and priorities while meeting deadlines.
• Ensure billing, dispatch, and job information is accurate and up to date.

Skills

Computer skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Customer service

Independent worker

Team collaboration

Multitasking

Accuracy

Tools

Billing software

Scheduling software

Accounting software

Job description

Tot Lot Services Inc in Phoenix, AZ is seeking a reliable Billing Specialist / Scheduler to manage scheduling, billing, and customer communications. The role involves dispatch coordination, invoicing, AR follow-ups, and materials ordering in a busy office environment.

The ideal candidate is detail-oriented, highly organized, and capable of multitasking while maintaining accuracy. Excellent communication with customers and technicians is essential for success in this service-oriented company.