Billing & Revenue Manager (Hybrid) - Lead & Automate

Syufy Group; Cypress (TX); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

PTO

Full benefits package

401(k) with 4% match

Complimentary club membership

Job summary

Villa Sport in Cypress, TX is seeking a Billing Manager to lead the billing, collections, and revenue integrity for our club network. You will oversee billing operations, implement controls, and collaborate with Accounting, Operations, IT, and Finance to ensure accurate revenue reporting.

This hybrid role offers a strong benefits package, PTO, 401(k) with 4% match, and the chance to drive automation and process improvements in a fast-paced health and fitness environment.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field.
• 5+ years of billing, accounting, finance, or revenue management experience.
• 2+ years of leadership experience.
• Strong knowledge of billing, collections, reconciliations, and internal controls.
• Advanced Excel skills.
• Experience managing multiple priorities and deadlines.
• Strong analytical and problem-solving abilities.
• Excellent communication and leadership skills.

Responsibilities

• Lead and manage all billing, collections, payment processing, and account maintenance activities.
• Develop and implement billing policies, procedures, and internal controls.
• Ensure timely and accurate monthly billing for all club locations.
• Oversee billing reconciliations and review significant variances.
• Monitor aging reports, collections activities, and account recovery efforts.
• Review and approve billing adjustments, refunds, write-offs, and account corrections.
• Manage billing staff performance, workload distribution, training, and development.
• Partner with Accounting to ensure accurate revenue reporting and account reconciliations.
• Collaborate with Operations, Membership, IT, and Finance teams to resolve issues impacting billing accuracy.
• Support system implementations, upgrades, testing, and data conversions.
• Establish KPIs for billing accuracy, collections effectiveness, and customer service.
• Review and analyze billing and collection trends and provide recommendations to management.
• Ensure compliance with company policies, regulatory requirements, and audit standards.
• Prepare executive-level summaries and reports for leadership.
• Drive process improvements and automation initiatives to increase efficiency and reduce risk.

Skills

Advanced Excel

Leadership experience

Billing & collections expertise

Analytical problem-solving

Communication & leadership

Education

Bachelor's degree in Accounting, Finance, Business, or related field

Tools

Billing software experience

Job description

Villa Sport in Cypress, TX is seeking a Billing Manager to lead the billing, collections, and revenue integrity for our club network. You will oversee billing operations, implement controls, and collaborate with Accounting, Operations, IT, and Finance to ensure accurate revenue reporting.

This hybrid role offers a strong benefits package, PTO, 401(k) with 4% match, and the chance to drive automation and process improvements in a fast-paced health and fitness environment.