Billing Representative II

Mass General Brigham; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a Billing Representative II to support the MGH Dental Group. This role involves managing pre-estimates and prior authorizations, ensuring billing accuracy, and addressing complex issues. The ideal candidate will have 2-3 years of experience in billing or finance, a keen attention to detail, and excellent communication skills. Join a dedicated team committed to providing exceptional patient care while thriving in a fast-paced environment. If you are looking to make a meaningful impact in healthcare billing, this opportunity is for you!

Qualifications

• 2-3 years of experience in billing, finance, or collections required.
• High School Diploma or Equivalent required.

Responsibilities

• Manage pre-estimates and prior authorizations efficiently.
• Interact with customers to ensure billing accuracy.
• Prepare monthly and quarterly billing reports.

Skills

Attention to Detail

Interpersonal Skills

Communication Skills

Microsoft Office Excel

Billing Software Proficiency

Task Management

Team Collaboration

Ability to Work Independently

Fast-paced Environment Adaptability

Education

High School Diploma or Equivalent

Tools

Billing Software

Microsoft Office

Job description

Site: Massachusetts General Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Supporting the patients and providers of the MGH Dental Group, in collaboration with the Oral & Facial Pain Division, the Billing Rep II is largely responsible for managing pre-estimates and prior authorizations proactively and efficiently.

Essential Functions

1. Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
2. Address issues of a more complex nature and support junior staff by answering day-to-day questions
3. Process payments and maintain up-to-date billing records
4. Reprocess insurance denials and submit all necessary documentation for payment
5. Maintain accurate billing records and files
6. Collaborate with other departments to resolve billing and payment issues
7. Prepare monthly and quarterly billing reports for management review

Qualifications

Education

High School Diploma or Equivalent required. This role does not accept experience in lieu of a degree.

Experience

2-3 years of experience in billing, finance, or collections required.

Knowledge, Skills, and Abilities

• Strong attention to detail
• Excellent interpersonal, written, and verbal communication skills
• Proficient in Microsoft Office Excel and other relevant billing software
• Ability to prioritize and manage multiple tasks simultaneously
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

Additional Job Details

Remote Type: Onsite

Work Location: 165 Cambridge Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Day (United States of America)

EEO Statement:

Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other protected status under law. We ensure reasonable accommodations for individuals with disabilities during the application and employment process. For accommodations, contact Human Resources at (857)-282-7642.