Billing Representative II

Mass General Physicians Organization; Boston (MA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented billing specialist to manage complex patient accounts. This role involves ensuring billing accuracy, processing payments, and addressing discrepancies while collaborating with various departments. The ideal candidate will thrive in a fast-paced environment, demonstrating strong interpersonal and communication skills. If you're passionate about finance and billing, this opportunity offers a chance to make a significant impact in a supportive team setting.

Qualifications

• 2-3 years of experience in billing, finance, or collections required.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Maintain accurate billing records and process payments.
• Collaborate with departments to resolve billing issues.

Skills

Attention to Detail

Interpersonal Skills

Written Communication

Verbal Communication

Microsoft Office Excel

Billing Software Proficiency

Time Management

Teamwork

Independent Work

Ability to Work in Fast-Paced Environment

Education

High School Diploma or Equivalent

Tools

Billing Software

Microsoft Office Excel

Job description

Summary
Responsible for maintenance of accurate billing records of complex patient accounts, process payments and adjustments, and communicate with patients to answer questions or provide information.
Essential Functions
-Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
-Addresses issues of a more complex nature and support junior staff by answering day to day questions
-Process payments and maintain up-to-date billing records
-Reprocessing insurance denials and submitting all necessary documentation for payment
-Maintain accurate billing records and files
-Collaborate with other departments to resolve billing and payment issues
-May prepare monthly and quarterly billing reports for management review

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Experience
-Experience in billing, finance or collections 2-3 years required

Knowledge, Skills and Abilities
- Strong attention to detail.
- Excellent interpersonal, written and verbal communication skills.
- Proficient in Microsoft Office Excel and other relevant billing software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.

Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.