Billing Representative

Hight Logistics; Long Beach (CA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Sick Time

Job summary

Hight Logistics is seeking a Billing Representative to ensure accurate customer invoicing and chassis invoice reconciliation within our transportation operations. The role requires analytical thinking, reliability, and the ability to manage multiple priorities while maintaining accuracy and meeting deadlines.

You will handle review of shipment charges, prepare invoices, email customers, and resolve billing questions in a fast-paced logistics environment.

Qualifications

• High school diploma or equivalent.
• At least two years of billing, invoicing, accounting, or related administrative experience.
• Proficiency in Microsoft Office, especially Excel.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical, problem-solving, and reconciliation abilities.
• Independent work style in a fast-paced team.

Responsibilities

• Review shipment charges in Port Pro to ensure billing accuracy, including chassis usage, storage days, pre-pulls, stop-offs, and other charges.
• Scan, organize, and upload PODs and container tickets.
• Prepare and generate accurate customer invoices with notes or instructions.
• Email invoices and process billing revisions or corrections as needed.
• Respond to billing questions and resolve discrepancies promptly.
• Review chassis provider invoices for accuracy and dispute incorrect charges.

Skills

Analytical thinking

Attention to detail

Time management

Communication skills

Independent work

Education

High school diploma or equivalent

Tools

Microsoft Excel

Port Pro

TMS

Job description

Hight Logistics | Transportation & Logistics

Hight Logistics is looking for a Billing Representative to join our team! In this role, you will help ensure accurate customer invoicing, and chassis invoice reconciliation while supporting the day-to-day financial operations of our transportation business.

The ideal candidate is analytical, dependable, and comfortable managing multiple priorities while maintaining accuracy and meeting deadlines.

What You'll Do

Customer Billing & Invoicing

• Review shipment charges in Port Pro to ensure billing accuracy, including chassis usage, storage days, pre-pulls, stop-offs, and other applicable accessorial charges.
• Scan, organize, and upload supporting documentation, including Proof of Delivery (PODs) and container in/out tickets.
• Prepare and generate accurate customer invoices, including any required notes or special instructions.
• Email invoices to customers and process billing revisions or corrections as needed.
• Respond to billing questions and work to resolve invoice discrepancies promptly.

Chassis Invoice Reconciliation

• Review chassis provider invoices for accuracy.
• Compare chassis usage days billed by providers against the corresponding charges billed to customers.
• Identify and investigate billing discrepancies, duplicate charges, and invalid fees.
• Gather supporting documentation and submit disputes to chassis providers when charges are incorrect.

Per Diem Disputing

• Stop per diem report to steamship line
• Receive, process, and dispute invoices

What We're Looking For

Required Qualifications

• High school diploma or equivalent.
• At least two years of related billing, invoicing, accounting, or administrative experience.
• Proficiency in Microsoft Office Suite, including Excel, and the ability to learn new software systems.
• Strong written and verbal communication skills.
• Excellent organizational skills and exceptional attention to detail.
• Strong analytical, problem-solving, and reconciliation skills.
• Effective time management skills with the ability to prioritize tasks and meet deadlines.
• Ability to work independently while collaborating with team members in a fast-paced environment.

Preferred Qualifications

• Previous experience in transportation, trucking, freight, or logistics.
• Experience using Port Pro or another transportation management system (TMS).
• Familiarity with freight billing, accessorial charges, driver pay, and invoice reconciliation.

Work Environment & Physical Requirements

• Ability to work for extended periods at a desk using a computer.
• Ability to manage multiple tasks and meet deadlines in a fast-paced office environment.

BENEFITS

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Sick Time