Billing Operations Lead – Energy Services

Nrgenergy; Utah; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Remote work options

Job summary

NRG Energy seeks a Service Billing Supervisor to lead a team of specialists, drive process improvements, and ensure accurate customer billings. The role collaborates across departments on billing issues and transitions, maintaining SOX controls and governance. Open office or remote work options may apply, with some travel and seasonal variations.

Strong leadership and analytical skills are essential. Applicants should have a Bachelor's degree in Finance, Accounting or Business or equivalent

Qualifications

• Bachelor's degree in Finance, Accounting or Business or equivalent experience.
• Proven leadership and team development skills.
• Strong analytical and problem-solving abilities.

Responsibilities

• Lead and manage a team of billing specialists with complex issues.
• Ensure timely, accurate customer billings and invoicing.
• Monitor KPIs and drive continuous process improvements.
• Collaborate cross-functionally on billing migrations and transitions.
• Maintain SOX controls and ensure governance compliance.
• Develop training materials and mentor staff to improve performance.

Skills

Leadership

Problem solving

Process optimization

Decision making

Communication

Team management

Data analysis

Education

Bachelor's degree in Finance, Accounting or Business

Job description

NRG Energy seeks a Service Billing Supervisor to lead a team of specialists, drive process improvements, and ensure accurate customer billings. The role collaborates across departments on billing issues and transitions, maintaining SOX controls and governance. Open office or remote work options may apply, with some travel and seasonal variations.

Strong leadership and analytical skills are essential. Applicants should have a Bachelor's degree in Finance, Accounting or Business or equivalent