Billing Operations Analyst - Hybrid (Billing Readiness)

Lancesoft; Charlotte (NC); Hybrid; USD 39,000 - 55,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Lancesoft is seeking a Billing Operations Analyst in Charlotte, NC on a hybrid schedule. The role focuses on billing readiness for North America Field Service, validating costs, customer authorizations, and moving items to ready-to-bill status.

Responsibilities include coordinating with field offices, managing open orders daily, handling invoice uploads, disputes, and contributing to process improvements.

Qualifications

• High School Diploma or GED.
• 5+ years of work experience in a business environment.
• 1+ years of experience in Microsoft Office Suite.
• Bachelor's degree in business or related field preferred.

Responsibilities

• Validate completion of jobs for billing, check customer authorization and service closure, and set to Ready to Bill status.
• Communicate with field offices regarding job status and issues.
• Monitor Open Order status daily and for month-end activities.
• Address corrections and updates as needed.

Skills

Communication

Problem solving

Attention to detail

Customer service

Education

High School Diploma or GED

Bachelor's degree in business or related field preferred

Tools

Microsoft Office Suite

ServiceMax

Salesforce

SAP

Job description

Lancesoft is seeking a Billing Operations Analyst in Charlotte, NC on a hybrid schedule. The role focuses on billing readiness for North America Field Service, validating costs, customer authorizations, and moving items to ready-to-bill status.

Responsibilities include coordinating with field offices, managing open orders daily, handling invoice uploads, disputes, and contributing to process improvements.