Billing & Office Operations Manager — Senior Care

Caprock Nursing and Rehabilitation; Borger (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive Benefits

Tuition Reimbursement

Paid Time Off

401(k)

Life Insurance

AD&D

Short-Term Disability

Cancer/Critical Illness

Unwavening Support

Job summary

Caprock Nursing and Rehabilitation in Texas is seeking a Business Office Manager to oversee financial and administrative operations, ensuring accurate billing, compliance, and smooth facility function.

You will manage accounts receivable, support billing operations, process Medicare and other claims, oversee resident trust funds, and train staff for backup coverage while collaborating in interdisciplinary teams.

Qualifications

• Has experience in accounts receivable and general financial processes
• Demonstrates excellent organization and multitasking ability
• Is proficient in typing, 10-key entry, and general computer use
• Communicates clearly in English, both verbally and in writing
• Meets deadlines with accuracy and attention to detail
• Cares genuinely for elderly and disabled individuals
• Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities

Responsibilities

• Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
• Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
• Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
• Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
• Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
• Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage
• Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
• Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions

Job description

Caprock Nursing and Rehabilitation in Texas is seeking a Business Office Manager to oversee financial and administrative operations, ensuring accurate billing, compliance, and smooth facility function.

You will manage accounts receivable, support billing operations, process Medicare and other claims, oversee resident trust funds, and train staff for backup coverage while collaborating in interdisciplinary teams.