Business Office Manager – LTC Operations

Caprock Nursing; Borger (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health, Dental, Vision

AD&D and Disability

Life Insurance

Tuition Reimbursement

Paid Time Off

401(k) with employer match

Corporate resources

Job summary

Caprock Nursing is seeking a dependable Business Office Manager to oversee financial and administrative operations in our long-term care facility. You will manage billing, accounts receivable, and claims processing to ensure accurate and timely payments while maintaining compliance and patient trust records.

The role requires strong organization, attention to detail, and the ability to collaborate with interdisciplinary teams. We offer full-time hours and a supportive work environment.

Qualifications

• Experience in accounts receivable and general financial processes.
• Excellent organization and multitasking ability.
• Proficient in typing, 10-key entry, and general computer use.
• Clear English communication, verbal and written.
• Meets deadlines with accuracy and attention to detail.
• Cares genuinely for elderly and disabled individuals.
• Adheres to safety policies and Patient Bill of Rights and Employee Responsibilities.

Responsibilities

• Manage Accounts Receivable: Maintain records, send collection letters, and follow up on past-due balances
• Support Billing Operations: Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
• Process Claims: Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
• Oversee Resident Trust Funds: Maintain accurate trust fund records and ensure compliance with regulations
• Ensure Timely Billing: Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
• Provide Training and Coverage: Train staff to ensure “3 Deep” office backup coverage
• Collaborate with Teams: Attend interdisciplinary meetings to review admissions, discharges, and payer changes
• Support General Office Tasks: Handle mail, update PCC records, and verify financials for new admissions

Skills

Accounts receivable

Billing operations

Claims processing

Trust funds management

Office administration

Team collaboration

English communication

Tools

Typing

10-key entry

Computer literacy

Job description

Caprock Nursing is seeking a dependable Business Office Manager to oversee financial and administrative operations in our long-term care facility. You will manage billing, accounts receivable, and claims processing to ensure accurate and timely payments while maintaining compliance and patient trust records.

The role requires strong organization, attention to detail, and the ability to collaborate with interdisciplinary teams. We offer full-time hours and a supportive work environment.