Billing Manager – NYC

Friedman Williams; New York (NY); On-site; USD 90,000 - 150,000; Full time

Job summary

Friedman Williams in New York seeks a Billing Manager to lead the billing department, prioritize tasks, and partner with senior management to drive accurate invoicing in a fast-paced, high-stakes environment.

You will mentor staff, conduct annual performance reviews, monitor operating metrics, resolve invoice issues, collaborate with risk management and other revenue cycle teams, and ensure compliance with policies while delivering exceptional client service.

Qualifications

• Bachelor's degree in Accounting, Finance, or other Business field, or equivalent work experience.
• 7+ years of relevant experience with supervisory responsibilities.
• Strong verbal and written communication with senior management across departments.

Responsibilities

• Maintain understanding of complex billing arrangements and risks to guide resources.
• Monitor metrics to identify delays and bottlenecks in invoice processing.
• Direct staff to complete activities on time and meet service expectations.
• Escalate issues to appropriate teams to ensure timely resolution.
• Ensure accurate client invoice preparation and follow up with partners as needed.
• Mentor staff and conduct annual performance reviews to drive excellence.
• Collaborate with revenue cycle and other departments to minimize delays.
• Identify process improvements and lead implementation of best practices.
• Adhere to accounting policies and procedures.

Skills

Leadership

Stakeholder communication

Team management

Education

Bachelor's degree in Accounting/Finance or related field

Tools

Microsoft Word

Excel

Access

Adobe Acrobat

Job description

Billing Manager – NYC New York NY

Job ID: 21509

This position is highly visible and requires a strong leader with the ability to prioritize, plan, and direct the department. The Billing Manager must be very organized and collaborative, comfortable interacting with partners and senior management, and must be able to manage multiple priorities in a fast paced, complex environment.

Duties and Responsibilities:

• Maintain a comprehensive understanding of complex clients, billing arrangements, and e-billing challenges to proactively anticipate risks, and ensure appropriate resources are focused on managing the successful execution of managing risks and issues
• Monitor operating metrics to identify delays and bottlenecks in invoice processing
• Direct billing staff to complete activities in a timely and efficient manner focused on meeting key deadlines and service expectations
• Manage escalation of issues requiring support from other team members and functions to ensure issues are identified appropriately and in a timely manner
• Ensure that billing staff follows up on and resolves rejected invoices, unallocated and unapplied balances and bill packet preparations
• Oversee the workload of team members and collaborating with the broader billing management team to balance work by identifying available resources; allocate work accordingly and oversee clean transitions
• Ensure accurate and efficient preparation of client invoices. Follow up with the Billing Partners and/or their delegates; escalated to office or practice leadership, as necessary
• Provide mentoring, coaching and career development direction for the members of the department to provide service excellence to all internal and external clients. Complete annual performance reviews for the billing staff
• Work in a collaborative fashion with other departments within the revenue cycle (conflicts and new business, financial terms management, pricing, e-billing, accounts receivable, and revenue management) to minimize potential delays in the billing/collection cycle
• Identify and evaluate ways to improve accuracy and efficiency of the billing process, collaborate to ensure best practices are implemented, and lead the implementation efforts
• Monitor adherence to Accounting policies and procedures.
• Other duties as assigned.

Education and/or Experience:

Required:

• Bachelors degree in Accounting, Finance, or other Business field, or equivalent work experience
• A minimum of 7 years of relevant experience in role with significant operational and supervisory responsibilities
• Demonstrated ability to effectively communicate verbally and in writing with senior management, and to work collaboratively across departments and with multiple stakeholders
• Proficiency in Microsoft Word, Excel, Access, and Adobe Acrobat

Preferred:

• Work in a law firm or other professional services firm
• Experience with eBilling Hub, and electronic billing vendor sites
• Experience with Elite 3E

Tagged as: Billing Manager - NYC