BILLING MANAGER / ASSOCIATE FIRM ADMINSTRATOR POSITION

100KCrossing; North Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

100KCrossing is looking for a Billing Manager and Associate Office Administrator to supervise all billing activities in the firm. This full-time role involves managing billing systems, training staff on timekeeping, and producing financial reports.

The ideal candidate will have a Bachelor's degree in Business, Accounting, or Finance. Responsibilities include overseeing new-matter intake, managing invoicing schedules, and supporting IT and marketing efforts. Strong business, accounting, and IT skills are essential.

Qualifications

• Professional experience in a professional-service based business is preferred.
• Ability to train and manage staff effectively.
• High level of acumen in business, accounting, IT, and editing/copywriting.

Responsibilities

• Oversee daily new-matter intake and file opening.
• Manage invoicing delivery schedules.
• Proofread pre-bills and collaborate on invoicing.
• Administer firm billing software and related protocols.
• Train timekeepers on billing protocols.
• Prepare monthly reports with the firm controller.
• Create models for analytics to assist partners.
• Manage accounts receivable.
• Support firm controller with accounting functions.
• Assist in IT and marketing functions.

Skills

Business acumen

Accounting knowledge

IT proficiency

Editing/copywriting skills

Education

Bachelor's degree in Business, Accounting or Finance

Job description

Billing Manager & Associate Office Administrator

The position of Billing Manager and Associate Office Administrator will be responsible for supervising and managing all firm billing activities. The role includes administrating firm billing systems, managing new-matter intake and file docketing systems, training and managing firm staff on timekeeping protocols, producing and analyzing financial reports, and working with the firm controller and firm administrator to assist with firm operations, including accounting, IT and social media marketing. The position is full‑time and is estimated to require 35 to 40 hours a week. It reports to the firm administrator.

Responsibilities

• Oversee the process of daily new‑matter intake and file opening, including preparation and coordination of client engagement letters, setting up new matters in billing software, and confirming proper docketing of digital files.
• Manage daily, monthly, and task‑specific invoicing delivery schedules.
• Proofread and revise pre‑bills and work with responsible attorneys on invoicing clients.
• Administer firm billing software, including software maintenance, upgrades, licensing agreements with vendors, and related software applications and protocols with firm timekeepers.
• Train new and manage existing timekeepers on firm timekeeping protocols.
• Work with the firm controller to prepare monthly reports based on data abstracted from firm billing software.
• Create models to leverage analytics from firm billing software to assist firm partners in decision‑making.
• Manage accounts receivable.
• Back up the firm controller with various accounting functions.
• Assist the firm administrator with IT and marketing functions, specifically the firm website and social media.

Qualifications

Professional experience in a professional‑service based business is preferred but not required. We welcome applicants without specific work experience; however, the right candidate will have a high level of acumen in business, accounting, IT, and editing/copywriting. Preferred candidates have a bachelor’s degree in Business, Accounting or Finance.