Billing Manager

Liberty Personnel Services, Inc.; Newark (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

A financial services company in Newark, NJ, is seeking an experienced Billing Manager to lead a team managing high-volume billing. The ideal candidate will have at least 5 years of experience and strong skills in leadership, communication, and process optimization. Responsibilities include overseeing billing activities, resolving issues, and fostering a collaborative team culture. This role is crucial for improving billing processes and ensuring compliance with internal policies.

Qualifications

• Minimum of 5 years of relevant experience.
• 1-3 years in a supervisory role.
• Prior experience in legal billing or law firm environment preferred.

Responsibilities

• Lead and mentor a team of Billing Analysts.
• Oversee daily and monthly billing activities.
• Resolve complex billing issues.
• Continuously improve billing processes and workflows.
• Collaborate with departments for timely billing.
• Foster a positive team culture.

Skills

Leadership

Process Optimization

Client Service

Communication

Education

Bachelor’s degree or equivalent experience

Job description

Overview

We are seeking an experienced Billing Manager to lead a team in managing a high-volume billing process. This role requires strong leadership, process optimization, and exceptional client service.

Key Responsibilities

• Lead and mentor a team of Billing Analysts, ensuring quality, accuracy, and timely completion of tasks.
• Oversee daily and monthly billing activities, ensuring compliance with internal policies and deadlines.
• Resolve complex billing issues and work with internal teams and external partners to facilitate smooth operations.
• Continuously improve billing processes and workflows for efficiency and accuracy.
• Collaborate with departments like Risk, Pricing, and eBilling to resolve issues and ensure timely billing.
• Foster a positive and collaborative team culture.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Minimum of 5 years of relevant experience, including 1-3 years in a supervisory role.
• Prior experience in legal billing or law firm environment preferred.
• Strong leadership, communication, and customer service skills.