Billing Supervisor

R.R. Donnelley & Sons Company (RRD); United States; On-site; USD 65,000 - 90,000; Full time

Job summary

R.R. Donnelley & Sons Company (RRD) seeks a Billing Supervisor to oversee the finance team in a remote US-based setting. You will manage unbilled and accounts receivable inventory while guiding staff to meet deadlines and quality standards.

The role requires Associate or Bachelor's in Business/Finance or equivalent experience, 3+ years of supervisory billing in professional services, and proficiency with 3E/Elite/Aderant and advanced MS Excel. Familiarity with legal terminology is a plus.

Qualifications

• Must have demonstrated leadership of financial support staff and delivery of accurate billing.
• Experience supervising billing processes in a professional services setting.
• Proficiency with 3E, Elite or Aderant and advanced MS Excel is required.

Responsibilities

• Supervise financial support staff to ensure quality service and client satisfaction metrics.
• Monitor billing workloads and allocate resources based on workflow volumes.
• Act as the first point of contact for team members and ensure compliance with processes.

Skills

Staff leadership

Billing supervision

Advanced MS Excel

Billing software proficiency

Legal terminology knowledge

Education

Associate or Bachelor's degree in Business/Finance

Equivalent experience

Tools

3E

Elite

Aderant

Job description

Overseeing the finance team and ensuring timely and accurate billing processes, the full-time Billing Supervisor will manage unbilled and accounts receivable inventory while providing leadership and support to staff in a remote work environment.

Key responsibilities

• Supervise financial support services employees to ensure quality service delivery and achievement of client satisfaction metrics
• Monitor billing workloads and manage staffing resources effectively based on workflow volumes
• Serve as the initial point of contact for team members, addressing daily questions and ensuring compliance with established processes

Required qualifications

• Associate or bachelor's degree in Business, Finance, or a related discipline, or equivalent experience
• Minimum of 3 years of supervisory experience in billing within a professional services environment
• At least 5 years of billing experience in a law firm or professional organization
• Proficiency in billing software such as 3E, Elite, or Aderant, and advanced MS Excel skills
• Familiarity with legal terminology and document formats used in legal work