Billing Manager

Sky System Inc; Jersey (AR); On-site; USD 120,000 - 160,000; Full time

Job summary

Sky System Inc. is seeking an experienced Billing Manager to oversee the firm's end-to-end legal billing operations, ensuring timely, accurate invoices and compliance.

You will lead a team, collaborate with attorneys and finance, manage e-billing systems like Elite 3E, Legal Tracker, and Serengeti, and drive process improvements.

This role requires strong leadership, deep understanding of client requirements, and the ability to deliver audit-ready documentation in a fast-paced AmLaw environment.

Qualifications

• Significant law firm billing experience with leadership responsibility.
• Expertise in legal e-billing systems and client-specific requirements.
• Strong Excel skills including pivot tables and lookups.

Responsibilities

• Oversee preparation, review, and distribution of client invoices for multiple practice groups.
• Ensure adherence to client guidelines and matter budgets; manage cycles (monthly, quarterly, ad hoc).
• Lead, mentor, and develop a team of billing coordinators and specialists.
• Act as primary billing liaison to partners and legal assistants; support client audits.

Skills

Leadership

Legal billing experience

Excel advanced

Billing accuracy

Tools

Elite 3E

Aderant

Legal Tracker

CounselLink

Serengeti

Tymetrix

Job description

Billing Manager

Seeking an experienced and detail-oriented Billing Manager to oversee the firm's end-to-end legal billing operations. The Billing Manager is responsible for overseeing all aspects of the firm's legal billing function, ensuring the timely, accurate, and compliant preparation of client invoices while delivering exceptional service to attorneys, clients, and internal stakeholders. This leadership role manages billing operations across multiple practice groups and offices, drives process improvements, maintains adherence to client billing guidelines, and supports the firm's revenue cycle management objectives.

The ideal candidate will possess significant law firm billing experience, strong leadership capabilities, a deep understanding of legal e-billing systems and client requirements, and the ability to partner effectively with attorneys and finance leadership in a fast-paced AmLaw environment.

Key Responsibilities

Billing Operations Management

• Oversee the preparation, review, and distribution of client invoices for various practice groups.
• Ensure adherence to outside counsel guidelines, client-specific billing requirements, and matter budgets.
• Manage billing cycles (monthly, quarterly, and ad hoc), ensuring timely completion.
• Handle complex billing arrangements (e.g., alternative fee arrangements, contingency, blended rates, fee caps).
• Monitor WIP (Work in Progress) and AR (Accounts Receivable) aging in collaboration with Finance.

Team Leadership & Development

• Lead, mentor, and develop a team of billing coordinators and/or specialists.
• Provide coaching on billing accuracy, system usage, and client compliance requirements.
• Lead staffing and supervise workload allocation.

Attorney & Client Support

• Act as primary billing liaison to partners and legal assistants.
• Support client audits and respond to billing-related requests from clients.

Systems & Process Improvement

• Manage and optimize billing system (Elite 3E).
• Ensure successful electronic billing submissions via e-billing platforms (e.g., Legal Tracker, Serengeti, CounselLink).
• Identify opportunities for process automation, efficiency improvements, and standardization.
• Partner with IT and finance teams on system upgrades and implementations.

Compliance & Controls

• Ensure billing practices comply with firm policies and internal controls.
• Maintain audit-ready documentation and participate in internal/external audits.
• Monitor compliance with client billing guidelines to reduce rejections and write-offs.

Reporting & Analytics

• Produce billing-related reports including WIP, billed/unbilled revenue, realization rates, and billing trends.
• Analyze billing data to identify inefficiencies or revenue leakage.
• Provide insights and recommendations to senior leadership and practice group leaders.

Technical Skills

• Proficiency in legal billing systems (Elite 3E, Aderant, or similar).
• Experience with e-billing platforms (EBH, Legal Tracker, CounselLink, Serengeti, Tymetrix).
• Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis).
• Familiarity with financial reporting and revenue cycle management.