Billing & Insurance Analyst I (3000) - Central Billing Office

TPMG; Newport News (VA); Presencial; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

A healthcare organization is actively seeking a Billing & Insurance Analyst for their office in Newport News, VA. The position involves managing payer responses, assisting patients with calls, and ensuring timely payment postings. Ideal candidates should have a background in medical insurance billing and possess strong communication skills. This full-time role operates Monday to Friday, offering a collaborative environment and opportunities for professional growth.

Formación

• Knowledge of medical insurance billing and account receivables.
• Ability to read and understand instructions and follow protocols.
• Ability to examine documents for accuracy and completeness.

Responsabilidades

• Ensure payer responses are processed correctly and timely.
• Assist patients with incoming calls and emails.
• Responsible for uploading and posting to NextGen.
• Ensure all payer batches are balanced and worked completely.
• Review and research outstanding accounts receivable.

Conocimientos

Knowledge of medical insurance billing/account receivables

Knowledge of computer systems

Ability to provide excellent customer service

Skill in verbal and written communication

Ability to multi-task

Educación

Six to twelve months related experience/training

Descripción del empleo

Location: Newport News, VA

Job Id: 3000

# of Openings: 1

Tidewater Physicians MultispecialtyGroup is actively seeking a Billing & Insurance Analyst to work out of our Central Billing Office in Newport News. Tidewater Physicians Multispecialty Group (TPMG) is comprised of over 200 physicians and advanced practice clinicians and is the largest physician‑owned groups in Tidewater. The schedule is full‑time work hours, Monday through Friday.

Position Summary

The Billing & Insurance Analysts are responsible for ensuring payer responses are processed correctly and timely.

Major Duties and Responsibilities

• Takes incoming calls that are not worked by reception and assist patient.
• Must answer phone calls from patients and all TPMG emails.
• Responsible for uploading and electronically posting to NextGen.
• Responsible for manually posting insurance payments and correspondences in a timely manner.
• Must ensure all payer batches assigned to you have balanced and worked completely.
• Ensures all payment total reports are turned in to Cash Control Daily.
• Responsible for working collaboratively with TPMG OM’s to insure all charges are reviewed and posted correctly.
• Responsible for patient insurance verification (including worker comp) and assisting with demographic updates on patient accounts.
• Review and research outstanding AR by utilizing tasks assigned in NextGen or Aging reports.
• All other duties as requested by the Office.

Knowledge, Skills and Abilities

• Knowledge of medical insurance billing/account receivables.
• Knowledge of computer systems.
• Knowledge of office equipment (i.e. calculator, copier, fax, etc.).
• Ability to work scheduled hours as defined in the job offer.
• Ability to read and understand oral and written instructions and follow written protocols.
• Ability to examine documents for accuracy and completeness.
• Ability to provide excellent customer service.
• Ability to multi-task.
• Skill in presenting information in an organized manner.
• Skill in verbal and written communication.

Education / Training / Requirements

• Six to twelve months related experience/training.

Physical Demands

• Ability to stand and walk for periods of time.
• Ability to sit for extended periods of time.
• Ability to climb or balance for limited periods of time.
• Ability to occasionally reach, bend, stoop and lift up to 30 lbs. *
• Ability to grasp and hold up to 25 lbs.*
• Ability to hear normal voice level communications in person or through the telephone.
• Ability to speak clearly and understandably.
• Ability to smell.

Success Factors

• Open Communication/Positive
• Goal Driven
• Accuracy and Attention to Detail
• Accomplished in word processing and worksheet utilization

Come Join The Team!

TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.