Billing Executive

Utility Billing West; Utah; On-site; USD 42,000 - 56,000; Full time

Job summary

Utility Billing West is seeking a Billing Executive to accurately process monthly utility charges for apartment communities and ensure charges are correctly allocated to tenants. You will collaborate with property managers to verify billing accuracy and respond to tenant inquiries in a timely, professional manner.

This role emphasizes attention to detail, strong customer service, and a collaborative, team-oriented environment within a growing utility management company.

Qualifications

• Proficiency in handling customer inquiries.
• Competence in Microsoft Office Suite and internet navigation
• Strong attention to detail and the ability to solve problems effectively
• Excellent written and verbal communication skills
• Preferred Typing Speed - 45-60 words a minute

Responsibilities

• Process and manage monthly utility charges for apartment complexes.
• Collaborate with apartment managers to verify billing accuracy.
• Address tenant inquiries related to utility costs and usage.
• Provide responsive, customer-friendly support and maintain accurate records.

Skills

Customer inquiries

Microsoft Office

Attention to detail

Written and verbal communication

Typing speed

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Job Description

Billing Executive

Utility Billing West is a utility management company serving customers across the United States. As our company continues to grow, we are seeking a motivated Billing Executive to join our dynamic and supportive team.

Position Overview

As a vital member of our team, you will be responsible for accurately processing and managing monthly utility charges for apartment complexes, ensuring that expenses are correctly allocated to tenants. You will collaborate closely with apartment managers to verify billing accuracy and provide responsive support by addressing tenant inquiries related to utility costs and usage. Your dedication to exceptional customer service will be key in fostering strong relationships with both tenants and property managers, ensuring a seamless billing experience.

We are looking for someone who:

• Is self-motivated and eager to grow alongside our company.
• Thrives under strict deadlines and manages time effectively.
• Excels in a team-oriented environment.
• Ability to review billing data to ensure accuracy and uncover any patterns or anomalies.
• Brings enthusiasm for learning and delivering exceptional results.

Required Skills

• Proficiency in handling customer inquiries.
• Competence in Microsoft Office Suite and internet navigation
• Strong attention to detail and the ability to solve problems effectively
• Excellent written and verbal communication skills.
• Preferred Typing Speed - 45-60 words a minute

Work Schedule

Enjoy a consistent Monday through Friday schedule, with flexible shift options

• 8:00 AM - 4:30 PM
• 9:00 AM - 5:30 PM

Qualifications

• High school diploma required.
• Previous office experience preferred.