Billing Specialist

United Utility; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

A dynamic electrical utility provider located in New Orleans is seeking a Billing Specialist to manage billing processes, ensuring accuracy and compliance. The candidate should have a Bachelor's degree and a minimum of 3 years in relevant experience. The role involves collaborating with teams to resolve billing discrepancies, conducting audits, and generating performance reports. Exceptional communication and analytical skills are essential. Join us in contributing to reliable energy delivery while fostering a culture of diversity and inclusion.

Qualifications

• Minimum of 3 years' experience in billing, accounts receivable, or related financial roles.
• Proficiency in billing software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills with the ability to interpret financial data and identify trends.

Responsibilities

• Manage and oversee all aspects of the billing process, including invoicing, payment processing, and account reconciliation.
• Collaborate with internal teams to resolve billing discrepancies and address customer inquiries.
• Conduct regular audits to identify and correct billing errors.

Skills

Billing software proficiency

Analytical skills

Communication skills

Customer-centric approach

Detail-oriented mindset

Education

Bachelor's degree in Accounting, Finance, Business Administration or related field

Tools

Microsoft Office Suite (Excel)

Job description

About the Role

As a Billing Specialist at United Utility, you will play a pivotal role in ensuring the smooth and efficient operation of our billing processes. Your meticulous attention to detail and expertise in billing procedures will directly contribute to the financial health of our organization, allowing us to continue providing exceptional service to our customers and driving our mission forward.

Key Responsibilities

• Manage and oversee all aspects of the billing process, including invoicing, payment processing, and account reconciliation.
• Collaborate with internal teams to resolve billing discrepancies and address customer inquiries in a timely and professional manner.
• Conduct regular audits to identify and correct billing errors, ensuring accuracy and compliance with regulatory standards.
• Generate comprehensive reports and analysis to track billing performance and identify areas for improvement.
• Stay updated on industry trends and regulations to ensure adherence to best practices and compliance requirements.
• Assist in the development and implementation of billing policies and procedures to optimize efficiency and streamline operations.

Key Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Preferred
• Minimum of 3 years' experience in billing, accounts receivable, or related financial roles.
• Proficiency in billing software and Microsoft Office Suite, particularly Excel.
• Strong analytical skills with the ability to interpret financial data and identify trends.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.

Key Nice-To-Haves

• Certified Billing and Coding Specialist (CBCS) certification.
• Master's degree in Accounting, Finance, or a related field.

Key Info

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms.

Accessibility

Equal Opportunity Employer is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Equal Opportunity Employer, including disabled and veterans.