Apartment Utility Billing Specialist

Apartment-Management-Consultants; Murray (UT); Presencial; USD 26.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation & Sick Time for Full & Part‑T

Health and Wellness Programs

Empower 401K and Roth IRA- Including

9 Paid Holidays per year

Employee Referral Incentives

Bonus and Commission Opportunities

Employee Rent Discount Program

Professional Development Training

Medical, Dental, Vision, Life, etc.

Descripción de la vacante

Utility Billing West is seeking a Billing Executive to accurately process monthly utility charges for apartment communities. You will allocate charges to tenant accounts and ensure billing data accuracy, collaborating with property managers and internal teams.

This full-time role in Murray, Utah offers a competitive hourly rate, opportunities for growth, and a benefits package including health, retirement plans, and paid time off.

Formación

• High school diploma or equivalent required.
• Experience in office, billing, or customer service preferred.
• Strong attention to detail and the ability to solve problems effectively.
• Excellent written and verbal communication skills.
• Ability to read and write English.

Responsabilidades

• Process and manage monthly utility billing for apartment communities in a timely and accurate manner.
• Allocate and apply utility charges correctly to tenant accounts based on property billing data.
• Review utility invoices and billing reports to ensure accuracy and identify discrepancies or anomalies.
• Collaborate with apartment property managers to confirm billing details and resolve questions or issues.
• Respond to tenant inquiries regarding utility charges, usage, and billing explanations with professionalism and care.
• Research and resolve billing discrepancies by working with internal teams, property staff, and utility providers as needed.
• Maintain accurate and organized electronic records of billing data, correspondence, and adjustments.
• Ensure billing deadlines are met while managing multiple accounts and priorities simultaneously.
• Provide exceptional customer service to both tenants and property managers to support strong working relationships.
• Utilize Microsoft Office and internal billing systems to track, process, and report billing information.
• Follow company policies, procedures, and confidentiality standards related to customer and financial data.
• Participate in ongoing training and process improvements to support team and company growth.

Conocimientos

Customer service

Attention to detail

Communication skills

Problem solving

Educación

High school diploma or equivalent

Herramientas

Microsoft Office Suite

Descripción del empleo

Utility Billing West is seeking a Billing Executive to accurately process monthly utility charges for apartment communities. You will allocate charges to tenant accounts and ensure billing data accuracy, collaborating with property managers and internal teams.

This full-time role in Murray, Utah offers a competitive hourly rate, opportunities for growth, and a benefits package including health, retirement plans, and paid time off.