Billing Exceptions Lead - SAP & Billing Ops

Vistra Corp.; Irving (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Vistra Retail Operations Company in Irving, Texas is seeking a Billing Exceptions Lead to manage and analyze SAP-based transaction management and billing exceptions. This role drives root-cause analysis, collaborates with teams, and implements corrective actions to ensure timely, accurate customer billing.

A background in energy operations and strong Excel skills are essential. The candidate will lead exception specialists, oversee TM and billing processes, and contribute to continuous

Qualifications

• Requires a High School diploma or equivalent.
• 3–5 years experience in a business environment.
• Energy industry knowledge preferred.

Responsibilities

• Proactively analyze intra-day exception management performance for TM and Billing.
• Resolve SAP batch process failures using scripts.
• Assist with special projects, incidents, or production backlogs as needed.
• Build knowledge of SAP tools and ensure new functionality doesn't cause downstream issues.
• Train other Exception Specialists on topics and best practices.

Skills

Advanced Excel

SAP knowledge

Analytical skills

Communication

Problem solving

Education

High School diploma

Tools

MS Office

Access

SharePoint

Job description

Vistra Retail Operations Company in Irving, Texas is seeking a Billing Exceptions Lead to manage and analyze SAP-based transaction management and billing exceptions. This role drives root-cause analysis, collaborates with teams, and implements corrective actions to ensure timely, accurate customer billing.

A background in energy operations and strong Excel skills are essential. The candidate will lead exception specialists, oversee TM and billing processes, and contribute to continuous