Billing Exceptions Lead - SAP Analytics & Revenue Ops

TXU Energy (Vistra Corp); Irving (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Vistra Retail Operations Company in Irving, TX seeks an analyst to conduct SAP-based analysis to identify root causes of transaction management or billing errors and to document corrective actions for accurate customer billing.

The role leads or supports exception specialists for TM and Billing, drives process improvements, and handles special projects or incidents to prevent recurring problems. Strong Excel, Access, and SharePoint skills are required.

Qualifications

• High School diploma or equivalent required.
• 3-5 years experience in business environment preferred.
• Energy industry knowledge preferred.

Responsibilities

• Proactively build knowledge of advanced analytical techniques to ascertain intra-day exception management performance vs. key business metrics for both Transaction Management and Billing.
• Resolve critical SAP batch process failures through running of approved customized scripts.
• Write complex SQVI or Excel scripts when needed.
• Assist with special projects, incident resolution or production work backlogs (as necessary to meet critical production challenges)
• Build understanding and appropriate application of an expanded toolbox of advanced transaction codes to perform tasks and retrieve information from SAP; Review functional specs to ensure that any new SAP functionality added will not cause any downstream issues and design is solid.
• Assist with training other Exception Specialists on various topics and best practices.
• Demonstrate solid understanding of Revenue Operations that impact TM and billing, market transactions, workflows and replication, SLC life cycle and change management procedures.

Skills

Advanced Excel

SQVI/SQL queries

Attention to detail

Education

High School diploma or equivalent

Tools

MS Access

SharePoint

Job description

Vistra Retail Operations Company in Irving, TX seeks an analyst to conduct SAP-based analysis to identify root causes of transaction management or billing errors and to document corrective actions for accurate customer billing.

The role leads or supports exception specialists for TM and Billing, drives process improvements, and handles special projects or incidents to prevent recurring problems. Strong Excel, Access, and SharePoint skills are required.