Billing & Dispatch Clerk

Eagle Systems, Inc.; North Charleston (SC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Job summary

Eagle Systems, Inc. is seeking a detail-oriented dispatcher to support intermodal drayage operations in the Charleston, SC market. You will handle order entry, paperwork management, and coordination with drivers and customers from our office.

The ideal candidate has strong communication skills, knowledge of ports and railroads, and excels in a fast-paced, team-driven environment. This full-time role includes a comprehensive benefits package and advancement opportunities.

Qualifications

• Strong communication skills are essential.
• Proficient with computers and basic software.
• Knowledge of ports and railroads helpful.
• Must have strong customer service skills.
• Excellent organizational abilities required.
• Ability to multitask in a fast-paced environment.
• Team-oriented and able to work with others.
• Demonstrated problem-solving capabilities.
• Self-motivated with minimal supervision.

Responsibilities

• Enter orders accurately and promptly.
• Scan and file driver paperwork by date ranges.
• Ensure equipment compliance and safety paperwork.
• Coordinate with dispatch to schedule appointments.
• Process customer orders and transportation billing.
• Monitor driver updates and uploaded paperwork.
• Interact with multiple customers daily, in writing and verbally.

Skills

Strong communication

Tech skills

Ports & railroads knowledge

Customer service

Organizational skills

Multitasking

Team player

Problem-solving

Self-starter

Job description

Description

Eagle Systems Inc is seeking an addition to our team who posses strong communication skills and enjoys a fast paced environment. This position involves dispatching and support opportunities for our intermodal drayage trucking operations in the Charleston, SC market.

Responsibilities Include:

• Order entry
• Scan driver paperwork, file driver paperwork according to date ranges
• Ensure all equipment is compliant with a focus on all safety areas and supporting paperwork
• Work closely with dispatcher scheduling appointments
• Work to collect customer orders and process billing and purchase transportation
• Monitoring system for proper updates from drivers and confirming that proper paperwork has been uploaded
• Interact with multiple customers daily-written and verbal

Requirements

• Strong technology/computer skills
• Knowledge of ports and railroads
• Dependable, motivated & detail oriented
• Must have strong customer service and organizational skills
• Strong organizational follow-up and interpersonal/communication skills
• Strong written and verbal communication skills
• Ability to multitask and operate in high stress environments
• Ability to work independently and demonstrate problem-solving skills
• Willingness to work with others, excel in a team environment
• Willing to take on new tasks and opportunities as they arise
• Self-starter, able to execute duties with minimum supervision

Hours: Monday - Friday, based in office

Compensation: Based on experience

We offer a comprehensive benefits package for all full-time employees which offers

• Medical
• Dental
• Vision
• Prescription
• Employer Paid Life Insurance
• Paid Holidays
• Paid Vacation
• Paid Sick Time

Advancement opportunities and career growth available.

All candidates must pass a pre-employment background investigation.

Equal opportunity employer, including protected veterans and people with disabilities.