Billing Data Analyst: Remote, High-Impact Analytics

Ruby Labs; Town of Poland (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote work

Unlimited PTO

Paid national holidays

MacBook provided

Contractor-friendly agreement

Job summary

Ruby Labs is seeking a Billing Data Analyst to join our Billing and Data team. You will monitor billing performance, build data pipelines, and apply statistical methods to forecast scenarios and mitigate financial risk across products.

You will run experiments, analyze the impact of marketing and product changes on billing outcomes, collaborate with Billing, Support, Finance, Product, and Marketing, and document analyses and data logic for clarity and reproducibility.

Qualifications

• Bachelor's degree in data science, statistics, CS, economics, or related field.
• Experience as Data Analyst in fintech, subscription products, billing, or customer support.
• Strong SQL skills.
• Experience with BI tools such as Tableau, Looker, or similar.
• Experience with Python or R.
• Solid understanding of statistical analysis, forecasting, and scenario modeling.
• Experience running A/B tests and interpreting experiment results.
• Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
• Strong communication skills, with ability to explain findings to technical and non-technical stakeholders.
• Curiosity, ownership mindset, and discipline to maintain high-quality data work.

Responsibilities

• Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
• Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
• Apply statistical methods to project scenarios, assess “what‑if” outcomes, and anticipate financial risks.
• Run A/B tests and experiments to evaluate billing and support strategies.
• Collaborate with cross‑functional teams to align processes with risk-mitigation goals.
• Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
• Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.
• Document analyses, workflows, and data logic to ensure clarity and consistency.

Skills

SQL

Forecasting

Python/R

Fintech data

A/B testing

Communication

Problem solving

Education

Bachelor’s in Data Science/CS/Statistics/Economics

Tools

Tableau/Looker

BigQuery

ClickHouse

DBT

Job description

Ruby Labs is seeking a Billing Data Analyst to join our Billing and Data team. You will monitor billing performance, build data pipelines, and apply statistical methods to forecast scenarios and mitigate financial risk across products.

You will run experiments, analyze the impact of marketing and product changes on billing outcomes, collaborate with Billing, Support, Finance, Product, and Marketing, and document analyses and data logic for clarity and reproducibility.