Senior Data Analyst: Subscription Analytics (Remote)

Ruby Labs Ltd

United States

Remote

USD 90,000 - 130,000

Full time

48 hours ago
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Benefits offered by this job

Remote Work Environment
Unlimited PTO
Paid National Holidays
Company-provided MacBook
Flexible Independent Contractor

Job summary

Ruby Labs is seeking a Senior Data Analyst to own analytics across subscription products and web funnels. You will partner with Product, Marketing, and Data teams to improve conversion, retention, and LTV, while ensuring trusted tracking and robust data models.

This hands-on, cross-functional role involves building reusable SQL data models, mentoring junior analysts, and delivering actionable insights from end-to-end analyses, including payment and subscription performance.

Qualifications

  • Degree in an analytical field or equivalent practical experience.
  • 3+ years as a Data Analyst with end-to-end ownership.
  • Strong analytical and problem-solving skills to identify trends.
  • Excellent verbal and written communication for business actions.
  • Strategic thinking with data-driven recommendations aligned with goals.
  • Experience in Product Analytics: funnels, cohorts, retention, LTV, churn.
  • Hands-on with event analytics tools: Mixpanel, GA4, Amplitude.
  • Advanced SQL and BI tools like Tableau/Looker.
  • Experience in subscription business and payment/subscription data.
  • Adaptable to fast-changing environments; strong English.

Responsibilities

  • Partner with Product, Marketing, and Data Teams to define KPIs and decision criteria.
  • Create dashboards and reporting for Product and Marketing with clarity and trust.
  • Deliver full-funnel analysis, identify bottlenecks, propose improvements or A/B tests.
  • Analyze payment and subscription performance across checkout, renewals, failures, refunds.
  • Collaborate with Product, Engineering, and Finance to ensure accurate revenue reporting.
  • Lead user behavior analysis using event data (journeys, drop-offs, activation).
  • Monitor metrics and anomalies; communicate updates with defined SLAs.
  • Own and maintain event taxonomy and tracking structure; validate alignment.
  • Design robust, reusable SQL data models with clean layers.
  • Mentor Junior/Middle Analysts in SQL, funnel analysis, experimentation quality.

Skills

Product Analytics
Advanced SQL
Event analytics
Data storytelling
English communication
Problem solving

Education

Analytical degree or equivalent

Tools

Mixpanel
GA4
Amplitude
Tableau
Looker

Job description

Ruby Labs is seeking a Senior Data Analyst to own analytics across subscription products and web funnels. You will partner with Product, Marketing, and Data teams to improve conversion, retention, and LTV, while ensuring trusted tracking and robust data models.

This hands-on, cross-functional role involves building reusable SQL data models, mentoring junior analysts, and delivering actionable insights from end-to-end analyses, including payment and subscription performance.

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