Usage-Based Billing Operations Analyst — Automation & AR

Fireworks AI; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

Fireworks AI is seeking a Billing Operations Analyst to own billing and receivables for usage-based customers. The role sits at the intersection of Finance Operations, Product, Engineering, Data, and Revenue Accounting to ensure usage flows are fully captured, rated, billed, and collected.

The ideal candidate combines strong billing fundamentals with data analysis, systems thinking, and a passion for automation to scale the usage-to-cash engine as transaction volumes grow.

Qualifications

• Strong understanding of billing, AR, reconciliation, and financial control concepts.
• Ability to communicate effectively across Finance and technical teams.
• Experience with SOX controls or operating in a controlled financial environment is preferred.
• Experience with usage-based, consumption-based, SaaS, cloud, API, or high-volume billing models is strongly preferred.

Responsibilities

• Own operational billing processes for usage-based customers.
• Manage customer billing setup and ensure configurations, payment requirements, and account information are complete and accurate.
• Monitor the usage-to-bill lifecycle and ensure accurate capture, rating, and billing.
• Perform usage-to-billing reconciliations and investigate discrepancies between source usage data and invoices.
• Monitor billing exceptions and anomalies; investigate and resolve issues at root cause.
• Partner with Product, Engineering, Data, and Finance Systems teams to address systemic billing issues.
• Manage receivables, aging, collections, unapplied cash, and customer account exceptions.

Skills

Billing operations

Accounts receivable

Data analysis

Automation

SOX controls

Cross-functional collaboration

Tools

ERP systems

Billing software

CRM

Job description

Fireworks AI is seeking a Billing Operations Analyst to own billing and receivables for usage-based customers. The role sits at the intersection of Finance Operations, Product, Engineering, Data, and Revenue Accounting to ensure usage flows are fully captured, rated, billed, and collected.

The ideal candidate combines strong billing fundamentals with data analysis, systems thinking, and a passion for automation to scale the usage-to-cash engine as transaction volumes grow.