Billing & Credit Specialist - Onsite Growth & Impact

GNCO, Inc.; Independence Township (OH); On-site; USD 46,000 - 66,000; Full time

Job summary

GNCO, Inc. is seeking a Credit and Billing Specialist to support accurate and timely customer billing. You will review invoices, process corrections and credit/rebill transactions, and resolve billing issues.

This role works closely with customers and internal teams to obtain required documentation and ensure timely invoicing. Responsibilities include tracking outstanding invoices, obtaining purchase orders, handling high volumes of billing adjustments, and partnering with Service and Accounts

Qualifications

• Two or more years of experience in a business/customer service environment focused on billing, accounting, or finance functions.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and prioritize demands.
• Keen attention to detail and accuracy in processing.
• Strong written and verbal communication skills with internal and external customers.
• Strong project management and organizational skills.

Responsibilities

• Regularly reviews accounts receivable to track outstanding invoices and support timely payment follow-up.
• Works with customers to obtain purchase orders needed for final invoicing.
• Processes a high volume of invoice corrections and credit/rebill transactions, partnering with Service and Accounts Receivable to ensure accurate billing and timely resolution.
• Troubleshoots customer billing issues, providing recommendations for resolution and escalating as needed.
• Partners with team members and managers to identify and implement process improvements that increase operational efficiency.
• Reviews invoices for accuracy and completeness prior to customer delivery.
• Provides professional and responsive customer service to internal and external customers.
• Maintains professionalism in all interactions.
• Maintains reliable and punctual attendance.
• Performs other duties of a similar nature as required.

Skills

Communication skills

Attention to detail

Project management

Organizational skills

Prioritization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

GNCO, Inc. is seeking a Credit and Billing Specialist to support accurate and timely customer billing. You will review invoices, process corrections and credit/rebill transactions, and resolve billing issues.

This role works closely with customers and internal teams to obtain required documentation and ensure timely invoicing. Responsibilities include tracking outstanding invoices, obtaining purchase orders, handling high volumes of billing adjustments, and partnering with Service and Accounts